Hi there Bill F, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand wanting to use one earbud at a time for a variety of reasons and wanting the full functionality of settings with each one individually. We have provided a link to the full device manual and recommend placing the earbud and using the Samsung Wearables App to align the settings to your preferences. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro, Anup. We truly appreciate your loyalty as a Samsung customer for 15 years. We understand that your earbuds haven't met your expectations, especially after the two repairs. Your feedback is important to us, and we want to ensure you have the best experience possible with our products. To assist you more effectively, we encourage you to reach out to us at Samsung Support. Our dedicated team is ready to gather additional information and provide personalized assistance to enhance your experience. We look forward to helping you enjoy your Galaxy Buds3 Pro to the fullest! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback and look forward to the opportunity to assist. We want to emphasize how important it is to have the right fit for optimal audio performance. The Buds3 Pro comes with different-sized ear tips, and finding the right size can make all the difference. Make sure there isn’t a gap between your ear and the ear tip to avoid sound leaks. If you haven’t already, we recommend checking out our guide on changing the tips to ensure you’re set up perfectly. Once you have the right tips, pay attention to the directional marks on the earbuds—there’s an “L” for left and “R” for right. Insert the R bud into your right ear and L bud into your left ear, ensuring they face you. A little tip: angle the microphone towards your mouth for the best sound quality! You might need to adjust them slightly by rotating them until they feel just right. Also, have you tried running the earbud fit test in the Galaxy Wearable app? It’s a fantastic feature to help confirm that you’ve got the perfect fit. If you have any other questions or if there's anything specific you need help with, please feel free to reach out to us at Samsung Support. Your satisfaction is our priority, and we’re here to make your experience with the Galaxy Buds3 Pro exceptional! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Oscar. We always look forward to hearing from our valued customers. We hate to see that you've had a hard time getting your buds to fit correctly. The Galaxy Buds3 Pro come with different sizes of ear tips, so it’s important to ensure you’ve selected the right size for your ears. A snug fit without gaps is essential to prevent sound leaks and enhance audio quality. If you need guidance on changing the tips, please refer to our detailed guide. After you've fitted the correct tips, check the bottom of each earbud for the directional labels, "L" for left and "R" for right. Insert the "R" bud into your right ear and the "L" bud into your left ear, making sure the labels face you. Adjust the angle slightly so the microphone points toward your mouth, and feel free to rotate the buds until they fit comfortably. Lastly, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the ideal fit. If your buds arrived without the additional tips, we encourage you to reach out to us at Samsung Support so that we can look into what needs to be done to get this resolved. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Dennis, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to help you have the best experience possible and troubleshoot the fit of your earbuds. We have shared below a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds when connected in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages