It's great to hear from you, Fathom. We really love to see that you're enjoying the upgrade to the Galaxy Buds3 Pro! The enhanced features and performance really make them stand out. As for the case and earbuds being slippery, the Galaxy Buds3 Pro are made with a polycarbonate body and aluminum speaker mesh, which contribute to their sleek design but can feel smooth to the touch. Your feedback about wanting a more slip-resistant material is valuable and we appreciate the suggestion. If you have any other concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Gretchen, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the features and functionality of your earbuds, and we would love nothing more than to help you with the fit to have that optimal experience. We have provided a link to an article to help you troubleshoot this experience, and recommend performing a fit testwith your earbuds when you're connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello there reulrich99, Thank you for sharing your experience with your Galaxy Buds3 Pro. They are designed to offer responsive touch controls, immersive sound, and seamless connectivity across Samsung devices. It’s wonderful to hear how much you enjoyed their audio quality and overall experience. Your comments show how intuitive features become second nature over time, enhancing user interaction. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback, Drewski! We’re more than happy to see that you love the pinch controls and volume adjustments on the Galaxy Buds3 Pro. With features like Adaptive Sound and 360 Audio, the sound quality truly stands out. Plus, their lightweight design makes them perfect for all-day wear. If you have any questions or need tips, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there DoubleA187, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you find the ideal fit and maximize your experience with your earbuds. We have provided links to an article to help you with the placement and a video to help you change the ear tips to best align to your ears. We also recommend making use of the fit test feature in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages