Hi Rebecca, Thank you for sharing your thoughts and for being a longtime Samsung earbud user. Comfort is essential for prolonged listening, and ear shapes vary widely from person to person. The Galaxy Buds3 Pro focus on immersive sound and smart features. Properly wearing your earbuds is crucial for several reasons: it enhances sound quality, provides a better fit, and helps prevent them from falling out. Incorrect wear can cause discomfort, sound leaks, and an increased risk of losing an earbud, especially during activities like jogging. Make sure you wear them correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, ensure you have the right size for your ears—these should fit snugly without gaps between your ear and the tip, preventing sound leaks and optimizing audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After fitting the correct tips, check each earbud for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the earbuds slightly so the microphone on the bottom points toward your mouth rather than straight down. Adjust by rotating them until the fit feels right. For more tips on achieving a perfect fit with your Galaxy Buds3 Pro, see the online article linked below. Samsung values your support and feedback. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

What’s up Tech Dad, Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Naldo, Thank you for sharing your feedback on the Galaxy Buds3 Pro. Active Noise Cancellation (ANC) is designed to create a more focused listening environment while maintaining rich and balanced audio. However, if you have ANC activated and cover the speakers on your earbuds, you may hear a squeaking or squealing noise during use. Sound perception can vary depending on your surroundings and how the earbuds fit during use. We hope you are enjoying the immersive experience the music provides when everything is perfectly adjusted. Thank you for being a valued Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Brianmachado254, Thank you for sharing how your Galaxy Buds3 Pro are performing. From early morning workouts to late-night study sessions, you want your earbuds' battery to last as long as you need. We'll provide tips on charging, maximizing battery life, and preventing damage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a full case. You can improve battery life with simple adjustments, such as keeping the software updated via the wearable app. Small changes can help your earbuds last longer when you need them most. Here are some tips: store your earbuds in the charged case with the cover closed when not in use. Adjust notification settings through the Galaxy Wearable app on your phone; on iOS, use the Galaxy Buds app. For more info on extending your battery life, check out the linked online article. Properly fitting your earbuds is crucial for better sound quality, comfort, and secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and falling out. The Galaxy Buds3 Pro come with different-sized ear tips; ensure you have the correct size that fits snugly without gaps to prevent leaks and achieve optimal audio. To change tips, refer to our guide. Once fitted, check for the L and R marks on the earbuds. Insert the R into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth. Adjust by rotating the earbuds until comfortable. You can also run an earbud fit test for the best fit. See the link below for more tips. Thank you for your feedback and for being part of the Samsung community. The battery life of your Samsung earbuds https://www.samsung.com/us/support/answer/ANS10001314/ How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello sruli, Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We're delighted to hear how much you enjoy the rich sound quality and comfortable fit. Crafted for immersive audio and all-day comfort, these earbuds elevate every experience. We’re glad they’ve left such a positive impression. Thank you for being part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there pharaocr, Thank you for sharing your thoughts. The Galaxy Buds3 Pro are designed to provide premium sound quality and exceptional comfort for everyday use. Many users appreciate the clarity and balance these earbuds bring to each listening session. We value you as a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Nick. We pride ourselves on delivering exceptional sound quality, and it’s great to hear that you’re enjoying that aspect. Regarding the design, we understand that aesthetics can vary from person to person. The Galaxy Buds3 Pro was designed with comfort and style in mind, featuring a sleek, futuristic look that complements any lifestyle. At Samsung, we’re committed to innovation and leading the way in technology. The Galaxy Buds3 Pro includes advanced features such as Active Noise Cancellation and Ambient Sound mode, providing a customizable listening experience that adapts to your surroundings. Your feedback is invaluable to us as we strive to enhance our products. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus