Thank you for your wonderful review of the Galaxy Buds Pro3, Luis! It’s awesome to see that the ambient and active noise cancellation features help you focus while working with others. We designed these buds to provide incredible sound quality and enhance your listening experience, and it’s great to see that reflected in your daily use. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s great to see that you’re enjoying the sound quality of your buds! If you are still experiencing concerns regarding the charging, please make sure there’s no debris or moisture on the buds, the case, and the charging contacts. Also, ensure you’re using a Samsung-approved charger and check for any damage. Be sure to check out the link attached for additional troubleshooting steps if needed. Remember, Samsung offers a 12-month limited warranty for manufacturer defects, and you can add Samsung Care+ for extra coverage and support. If you still need help regarding this or anything else, feel free to reach out to Samsung Support. We’re always here to help! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there BrezzMyster, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing how much you are enjoying the audio quality and features of your new earbuds. We would love to help you with the fit to help ensure you have the best experience possible with your device. We have provided links to an article to help you with the fit, a video to help you with the eartips, and a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages