Thank you for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback about the fit. To achieve the best comfort and sound quality, we recommend checking the directional marks on the bottom of the earbuds. Look for an "L" on the left bud and an "R" on the right. Make sure to insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Additionally, angling the earbuds slightly so the microphone on the bottom points towards your mouth can enhance call clarity. Adjusting the buds by rotating them forward and backward might also help you find that ideal fit. Lastly, we encourage you to run an earbud fit test in the Galaxy Wearable app. This feature is a great way to confirm that you have the proper fit for optimal audio performance. If there are any other concerns, dont hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It is so great to hear how much you love your Galaxy Buds3 Pro, Tony. It sounds like you are really enjoying exploring all the amazing features these buds offer. The real-time translation and Adaptive Noise Control powered by Galaxy AI truly open up so many possibilities, and it is wonderful that you are finding new ways to use them through videos and reels. YouTube is definitely a fantastic place to uncover even more tips and tricks for your Buds. Your enthusiasm shines through, and we love that these earbuds are exceeding your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for your fantastic review of the Galaxy Buds3 Pro, Captain Awesome! We're glad you found them easy to pair and enjoyed the customizable tips. Your idea about ear-wrapping designs is interesting! We’re proud of their 53mAh battery life and IP57 water resistance, perfect for any environment. With features like Active Noise Cancelling, Adaptive Sound, Ambient Sound, and immersive 360 audio, we aim to enhance your listening experience. Thanks again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Josnayder. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback and want to help you get the most out of your earbuds. Regarding the battery life, the Galaxy Buds3 Pro can provide up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. To enhance battery performance, consider keeping the earbuds in the charging case when not in use with the lid closed. Additionally, you can adjust the notification settings through the Galaxy Wearable app if you're using a Samsung phone or through the Galaxy Buds app for iOS. This will help conserve battery power and ensure you have them charged when you need them. As for the triangular design, we understand that it might take some time to get used to. The shape is designed for a secure fit, but if it feels awkward, adjusting how you hold them may help. Finally, about the earbuds’ placement in the case, we recommend giving them a gentle spin to secure them properly. This design helps prevent them from falling out while ensuring they stay charged and ready for use. We hope these tips enhance your experience with the Galaxy Buds3 Pro! If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Pedro, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the enhancements to your new earbuds. We would love to help you further troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the placement, and recommend as a follow up doing a fit test in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues and you would like additional assistance.Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages