Hey Alex! Thank you for sharing your experience with the Galaxy Buds3 PRo! We appreciate your feedback. It’s great to hear that you find the product satisfactory. We understand that achieving the perfect fit is essential for enjoying your earbuds to the fullest. We designed the Galaxy Buds3 Pro to provide a comfortable and secure fit for a variety of ear shapes. To help with fitting, we recommend trying out the different sizes of ear tips that come included with your earbuds. Be sure to check out the link attached for options to help you achieve a better fit. We want you to have the best experience while using the Galaxy Buds, especially while answering calls. If you're facing challenges with the fit test, please ensure that the earbuds are securely inserted into your ears and make sure they are properly positioned. You can also try adjusting the earbuds slightly while performing the fit test for better results. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Reecou, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit of your earbuds is to you. If you ever experience any frustrations with the fit or comfort, we recommend performing a fit test for recommendations for a resolution. We have provided a link below to the Samsung Support Team if you have questions or would like assistance at all with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Crescentfresh. Thank you for your feedback on the Galaxy Buds3 Pro! We’re thrilled to hear that you appreciate the excellent sound quality, as our earbuds are designed to provide an outstanding audio experience. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to enjoy a wide range of sound. Regarding the earbud tips, we understand the importance of a secure fit during movement. The Galaxy Buds3 Pro comes with multiple ear tip sizes, allowing you to find the best option for your ears. Trying different sizes should help improve stability while you’re active. Your comfort is a priority for us, and we’re always looking for ways to enhance our product design. We truly value your input and will keep it in mind as we work on future improvements. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus