Hey there José, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are overall happy with the audio quality, and we would love to help you with the ANC setting of your earbuds. We have provided a link to the full device manual that will highlight the ability to turn the intensity of the feature up and down depending upon your surroundings and preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Barb, Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung. The battery life of your Samsung earbuds https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96 -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro, Bremt! We’re thrilled to see that the sound quality and overall feel exceeded your expectations. The enhancements we made, including improved audio clarity and deeper bass, were designed to provide an immersive listening experience, and it’s great to know you’ve noticed these upgrades. We understand that transitioning from the Buds2 Pro can be a big decision, but we're delighted to know that you found the Buds3 Pro to be a significant improvement. If you have any further thoughts or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are enjoying the audio quality and features of your device. We do recommend performing a fit test with your earbuds in the Samsung Wearables App. This can help you with adjustment recommendations as you mention having smaller ears. We have also shared a link to the Samsung Support Team if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages