Salutations Dor3, Thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. You'll get better sound quality from your Buds3 Pro, they'll fit more comfortably, and they'll stay in your ears if you're wearing them correctly. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro. If you would like any further assistance or if you would like to share any other feedback with us, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Buds3 Pro https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/

Hey B A Mitchell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you acheive the ideal fit of your earbuds and have the best experience possible. We have provided a link to an article to help you with the placement of your earbuds, and a video to help change out the ear tips for the size that best fits your ears. You can also perform a fit test with your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cyrus. We genuinely appreciate your feedback and want to address your concerns personally. Regarding the advanced technology, the Galaxy Buds3 Pro is designed to offer superior sound quality and comfort. If you’re having trouble with the touch controls, please ensure that your device's software is updated. You can check and update the firmware through the Galaxy Wearable app for an enhanced experience. We understand your frustration about the language support for Persian in the simultaneous translation menu. Currently, the Galaxy Buds3 Pro does prioritize broader language options, but our team is always looking to expand these capabilities. In the meantime, we recommend checking for any software updates that might enhance language support in the app settings. Our customer support is here to assist you in getting the most out of your Galaxy Buds3 Pro. For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your wonderful review of the Galaxy Buds3 Pro, Rick! It’s amazing to see that their compact design surpasses your expectations, especially in eliminating pressure sounds during flights. We're also happy to know that you appreciate the improved touch controls. The pinch and swipe controls are designed for enhanced usability, making your listening experience even more enjoyable. Your feedback means a lot to us, and we’re thrilled you’re loving everything the Buds3 Pro have to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Eric, we are grateful to you for taking time out of your day to provide your feedback on your new Samsung Galaxy Buds3 Pro. We would love nothing more than to help you align the settings of your new earbuds to your preferences and have the best experience possible with your chosen device. We have provided a link to the full device manual to help with all the capabilities of your earbuds and the best way to adjust the settings and features. We have also shared a link to the Samsung Support Team for additional assistance or you experience anything out of the ordinary with your Samsung devices. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages