Salutations Dor3, Thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. You'll get better sound quality from your Buds3 Pro, they'll fit more comfortably, and they'll stay in your ears if you're wearing them correctly. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro. If you would like any further assistance or if you would like to share any other feedback with us, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Buds3 Pro https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Edward. We’re excited that you are exploring their features and love the audio performance. To enhance your connection experience, we recommend keeping your Buds updated with the latest firmware through the Galaxy Wearable app. If you’re looking for a more seamless reconnection, try resetting your Galaxy Buds3 Pro by placing them in the case and closing the lid for at least 7 seconds before reconnecting. Additionally, clearing the Bluetooth cache on your Samsung phone can optimize connectivity by going to Settings, then Apps, selecting Show system apps, tapping on Bluetooth, and clearing the cache. Lastly, ensure that Bluetooth is enabled and your devices are discoverable when connecting. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Juan. We're pleased to see that you find them to be a significant upgrade over the Buds2 Pro. It’s awesome that they fit so well in your ears and provide a secure listening experience without the hassle of disconnections. We love knowing how effortlessly they connect with your phone and watch, just as it should be. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We are always here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Appreciate the feedback Alarako! It’s fantastic to hear your Galaxy Buds3 Pro has exceeded your expectations. The audio quality is one of our proudest innovations. Thank you for your feedback and thank you for your review. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages