Hello Tyler, We appreciate you sharing your thoughts on your Galaxy Buds3 Pro, even if it's hard to pinpoint exactly what makes them special. The new design has been praised for its exceptional comfort, making them among the most comfortably fitting earbuds so far. Their sound quality is recognized as some of the best available, delivering a rich and blissful listening experience. If you find what makes these earbuds your favorite and the best, we're eager to hear about it. Meanwhile, explore features like Galaxy AI and Live Transcribe that come with your Galaxy Buds3 Pro. Thank you for your review, and we're glad to have you as part of the Samsung community. All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE https://www.samsung.com/us/support/answer/ANS10003393/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello LvIS 11 Thank you for your review of your Galaxy Buds3 Pro. We understand that when it comes to your earbuds, one of the main components to get you through the day is your earbuds' battery. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. You have the power to extend the life of your earbuds' battery. Here are some tips you can follow: When your earbuds are not in use, it's best to keep them in the charging case with the cover closed. This practice not only keeps your earbuds safe but also ensures that their battery is preserved for when you need them. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. By following these tips, you can ensure that your Galaxy Buds3 Pro are always ready when you need them. For more detailed information on how to get the most out of your Galaxy Buds3 Pro battery, check out the online article linked below. We appreciate your feedback and are delighted to have you as part of the Samsung community. The battery life of your Samsung earbuds https://www.samsung.com/us/support/answer/ANS10001314/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Greeting ReyG, Thank you for sharing your thoughts on Galaxy Buds3 Pro. We’re happy to hear you enjoy the sleek design and overall performance. Your feedback really matters. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Good day Jean, Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages