Hi Crescentfresh. Thank you for your feedback on the Galaxy Buds3 Pro! We’re thrilled to hear that you appreciate the excellent sound quality, as our earbuds are designed to provide an outstanding audio experience. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to enjoy a wide range of sound. Regarding the earbud tips, we understand the importance of a secure fit during movement. The Galaxy Buds3 Pro comes with multiple ear tip sizes, allowing you to find the best option for your ears. Trying different sizes should help improve stability while you’re active. Your comfort is a priority for us, and we’re always looking for ways to enhance our product design. We truly value your input and will keep it in mind as we work on future improvements. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro with us. We're elated to see that you are enjoying your new buds, especially features like Active Noise Cancellation and the customization features offered on the Wearable app. We recommend trying out the AuraCast feature. With AuroCast you can, share your sound with those around. You can connect multiple pairs of Buds to a TV or smartphone. Now you can stream audio across even more connected devices. Perfect for sharing experiences with friends, from silent discos to movie nights. Once again, we appreciate your helpful feedback. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey MrChrisGrant, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you love the audio quality of your new earbuds and we would love to help you with the battery and help you have the best experience possible. We have provided a link to an article to help you with the battery features and functionality of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your wonderful review of the Galaxy Buds Pro3, Luis! It’s awesome to see that the ambient and active noise cancellation features help you focus while working with others. We designed these buds to provide incredible sound quality and enhance your listening experience, and it’s great to see that reflected in your daily use. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s great to see that you’re enjoying the sound quality of your buds! If you are still experiencing concerns regarding the charging, please make sure there’s no debris or moisture on the buds, the case, and the charging contacts. Also, ensure you’re using a Samsung-approved charger and check for any damage. Be sure to check out the link attached for additional troubleshooting steps if needed. Remember, Samsung offers a 12-month limited warranty for manufacturer defects, and you can add Samsung Care+ for extra coverage and support. If you still need help regarding this or anything else, feel free to reach out to Samsung Support. We’re always here to help! -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus