Hello Razulo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day regardless of the external environment. We have provided a link to the full device manual to help you with the audio settings as well as an article to help you with the ANC feature specifically. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Gene Mac, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the usage and enhanced features of your earbuds. We have provided a link to an article to help you with the different battery features and settings. We have also provided a link to the Samsung Support Team if you are ever interested in assistance or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback with us, Terek. We appreciate your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are equipped with an 11mm dynamic driver and a diaphragm enhanced with a 1.5x amplifier, delivering dynamic and high-quality sound. Additionally, these earbuds feature Active Noise Cancellation (ANC) technology, allowing users to immerse themselves in their audio by significantly reducing ambient noise. Achieving the right fit is essential for optimal performance, so it's important to use the correct ear tips, which come in various sizes. Make sure there are no gaps between your ear and the tip to prevent sound leaks. For instructions on changing the tips, please refer to our guide. Once you've selected the right tips, check the earbuds for directional marks, with "L" for left and "R" for right. Insert the R bud into your right ear, with the "R" facing you, and the L bud into your left ear, with the "L" facing you. Angle the earbuds so that the microphone is pointed towards your mouth, and adjust them for comfort by rotating slightly. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. If you have any other questions or need further information, feel free to ask us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful feedback on the Galaxy Buds3 Pro, Katie! We're excited to see that you're enjoying the combination of great sound and comfort. The ability to customize your audio experience based on your age and noise preferences is something we’re really proud of, as it allows for a more personalized listening experience with Adapt Sound. From phone calls to pumping up your morning workout with a new playlist, the Samsung Seamless Codec ensures you get high-quality streaming across all your devices, delivering up to 24-bit/96kHz audio. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus