Hello there Daryl, Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung. Software update issues with Samsung earbuds https://www.samsung.com/us/support/troubleshoot/TSG10007394/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Jack, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. We understand that when you use your Galaxy Buds, you want the battery to last as long as you do. We’re here to provide you with useful tips on battery charging, steps to maximize battery life, and ways to prevent damage to your earbuds. While all of Samsung's earbuds are built to last throughout the day, battery life and charging times can differ based on the model and usage. The Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. Therefore, keeping your case charged greatly improves battery longevity. Regarding voice quality, it's easy to stay updated on your earbuds by installing the Galaxy Wearable app on your phone or tablet, or the Galaxy Buds app on your PC. These apps let you pair and control your earbuds and check for software updates. This way, you can keep your earbuds current and enjoy all your favorite music. We have a guide linked below that explains how to keep your Galaxy Buds3 software current. If you need more help, please contact our Samsung Support Team, and we will gladly offer personalized assistance based on your experience. Thank you for your review, and thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hiya Hear, Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re happy to hear they integrate well into your daily routine. Experiencing comfort while enjoying your favorite content with the Galaxy Buds3 Pro provides a great overall experience. At Samsung, our goal is to create earbuds that not only feel comfortable but also deliver rich sound quality. Your feedback highlights this effort perfectly, and we’re grateful to have you as part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Chelsea, Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Greetings Christmas gift Thank you for sharing your experience. We’re glad to hear you’re enjoying the build quality, sound clarity, and modern design of the Galaxy Buds3 Pro. Designed for comfort and immersive audio, they’re built to enhance every listening moment. Thank you for being part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Greetings Schneider, Thank you for sharing your feedback. The Galaxy Buds3 Pro aim to deliver immersive sound, smooth connectivity, and a stylish design. Comfort and appearance vary for each individual, and your comments highlight the importance of comfort and aesthetics in the overall experience. We're glad to hear that the sound quality and connection impressed you. We appreciate your kind review and thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Queen, Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its long-lasting battery and high-quality sound are essential to the Galaxy audio experience, meant to support daily listening without disruption. I'm glad these features made a positive impression during your use. We appreciate your choice of Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages