Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Rene. We love to see that you think that these buds sound amazing and that you're enjoying the upgrade from the Galaxy Buds3 Pro. To deliver that amazing sound, the Galaxy Buds3 Pro are equipped with an innovative Dual Amplifier that features our first-ever independently controlled woofer and tweeter. This groundbreaking design allows you to experience a wide range of sound, while the enhanced 2-way speaker with a broad frequency response reveals the intricate details in your music, creating an immersive listening experience. We hope you continue to have a great experience with your buds, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback, Chasity! We're glad to see that you're loving the noise cancellation feature of the Galaxy Buds3 Pro. The Buds3 Pro is designed to give you the perfect listening experience. These earbuds offer a range of features to help keep you immersed in your music while also staying aware of your surroundings when you need to be. With Active Noise Cancellation, you can choose how much outside noise to filter out, letting in just the sounds you want to hear. The Voice Detect feature makes it easy to engage in a conversation without missing a beat, as your Buds will automatically adjust so you can focus on what matters. Don’t forget about the Siren Detect feature, which helps ensure you're alerted to important sounds like alarms or sirens, keeping you safe. If you ever need anything at all, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Evan! We noticed your concern about them falling out, even though it looks like you've had a good experience. A great first step is to make sure you have the right size ear tips. The Buds3 Pro comes with different sizes, and finding the perfect fit can make all the difference. A snug fit helps avoid sound leaks and enhances your listening experience. Here’s how to get them set up for the best fit: Check the bottom of the earbuds for the L and R directional marks. We recommend inserting the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also rotate them slightly until they feel just right. If you want to double-check the fit, you can use the earbud fit test available in the Galaxy Wearable app. We really want you to enjoy every aspect of your Buds3 Pro experience! If you have any questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts! It's great to see that you’re impressed with the Galaxy Buds3 Pro. The sound quality and noise-cancellation feature truly elevate the listening experience! With Active Noise Cancellation, you can adjust the level to filter out unwanted background noise and let in just the right amount of ambient sound. If someone tries to chat while you’re enjoying your music, the Voice Detect feature automatically helps you hear what matters. The Siren Detect feature also keeps you safe by reducing unnecessary noise while allowing you to hear alarms and sirens. If you have any questions or need assistance, please reach out to Samsung Support anytime. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Dennis, Thank you for bringing up the sound quality. The Galaxy Buds3 Pro come with multiple tip sizes and a stabilizing shape to ensure a secure fit. Your feedback on stability is valuable as we continue to refine designs that stay comfortable and steady during various activities. Please review our online guide linked below for tips and tricks on achieving a proper fit with your Galaxy Buds3 Pro. Thank you for making Samsung your go-to choice. How to change the tips on your Galaxy Buds3 Pro or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003496/ How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages