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Verified Purchase
These suck. Do more research before buying.
They suck. Don't fit in my ear without hurting. Won't charge. The case doesn't recognize that one earbud is out of the case when I close it. Probably the worst earbuds I've ever had.
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Kamrye. It sounds like you've had some challenges with the fit and charging your buds. To enhance your experience, we recommend that you try using different ear tip sizes for improved comfort. You can also check out the link attached for more tips on how to get the best fit with your buds. Regarding the challenges with charging them, make sure both the charging case and the earbuds are clean, as this can help with their performance. Resetting the earbuds could also make a difference. Be sure to make sure that the buds as well as the device it's connected to is up to date with the latest software update. If you have any further concerns or questions, please reach out to us at Samsung Support. We're here to assist you and want to ensure you have a great experience! -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Not charging left bud
Left bud is not charging. Case red light is always blinking. Not able to use. very bad experience with samsung for the fist time iam a samsung buyer from last 15 years
Thank you for your loyalty to Samsung over the past 15 years, Krithik. We understand your frustration with your Galaxy Buds3 Pro not charging properly, and we're here to help! To help resolve this, we recommend checking for any moisture or debris that may be affecting the buds or charging contacts. Additionally, ensure that you’re using a Samsung-approved charger and inspect for any potential damages. If you continue to experience the same behavior after these steps, please reach out to Samsung Support for further assistance. Remember, all Samsung products are covered by a 12-month limited warranty against manufacturing defects. You also have the option to purchase additional coverage with Samsung Care+ for added protection and support. We appreciate your feedback and are here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Perfect fit and easy set up
Upgraded from original galaxy buds. Am enjoying the ease of choosing the buds settings on the connected app as opposed to relying on the touch areas on the buds.
Verified Purchase
Rock out with these buds
These ear buds work well. I upgraded from the 1st generation Samsung buds, which I liked, but these are even better. Great sound, good fit, overall good value for the money.
Verified Purchase
Nothing New
The fit is little uncomfortable compared to Buds 2 Pro. Battery life is not drastically different. Literally no improvements compared to Buds 2 Pro. Disappointed.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We see that the fit might feel a bit uncomfortable compared to the Buds 2 Pro, and we truly appreciate your feedback on that. Comfort is important to us, and we’re continually working to enhance the user experience. We encourage you to try the fit test available in the Wearable app, which can help ensure you're getting the best seal and comfort. There are also additional tips provided with the buds that can enhance your overall experience. Regarding battery life, the Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. If you’re looking to maximize battery life, here are a couple of handy tips: make sure to keep them in the charging case with the lid closed when you’re not using them, and consider adjusting your notification settings through the Galaxy Wearable app to help conserve battery. Your satisfaction is important to us, and we hope these suggestions improve your experience with the Buds3 Pro. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
So glad I upgraded from the pro, 1 gen
I love the new posts, adjustingst the volume and muting features on the new pro 3 is really a nice step up. The sound is incredible and the active noise cancelling is so much better! I highly recommend these!
Hi there Christopher Redd, Thank you for sharing your upgrade experience with the Galaxy Buds3 Pro. It’s wonderful to hear how the new controls, volume adjustments, and mute features have enhanced your listening experience. We’re glad they’ve made such a positive impression. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Fit and function
I've always been a big Samsung fan. And this product is no disappointment. Just having a little issue with the ear bud fittings. Other than that, the sound, the design are on point as they use to say!
Howdy Danny, Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Better than over-the-ear competitors
I returned a Bose QC and a Skullcandy ANC2 after buying the Buds3 Pro. It sounds as good, its ANC is quite frankly better, and its much more practical.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Felipe! We are glad to see that you find their sound quality exceptional and even superior in terms of active noise cancellation. We aimed to create a lightweight design that features advanced ANC and immersive audio to enhance your listening experience. It’s wonderful to know that our commitment to quality and innovation has made the Buds3 Pro stand out for you. We truly appreciate your choice and are excited that they meet your needs! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Okay
Sound quality is good but keeps falling out. I have small ears. No extra small tips like the other buds offer. Also there’s white noise when no music is playing. I couldn’t resolve it
Thank you so much for your review of the Galaxy Buds3 Pro! We're always thrilled to hear your thoughts. The Buds3 Pro are designed to accommodate all types of ear sizes, reflecting our commitment to ensuring everyone has an exceptional experience. We understand that getting the right fit is crucial for optimal sound quality, so it's important to find the tip that fits the best for you. Your buds should come with three different-sized bud tips, but if this is not the case for you, please be sure to reach out to us for further assistance with that. If you ever need assistance with changing the tips, we have a guide just for that. Remember to match the R and L indicators when you put them in; the right earbud is for your right ear, and it’s always helpful to angle them slightly forward to ensure the microphone is positioned correctly. If you want to double-check your fit, our Galaxy Wearable app has a feature that can help with that called the Fit Test. We’re so glad you chose the Buds3 Pro, and we're excited to know that you're a part of the Samsung community. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
They are fine
They are fine. Loved my bud2’s a little more. I don’t care for the piece that hangs down from my ears and the others were easier to use as well. Still like these however.
It's great to hear from you, Jenn. We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! It’s great to see that you still like them, even though you preferred the Buds2. The new design of the Buds3 Pro introduces a blade-style shape that enhances touch controls and provides a unique look. The Adaptive Equalizer with Galaxy AI ensures that sound is optimized based on how the earbuds sit in your ears, delivering a tailored listening experience. Your feedback is valuable, and we appreciate you taking the time to share your experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus