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Great sound, shoddy fit, issues
[This review was collected as part of a promotion.] Sound is amazing. The fit is terrible for me personally and I have to constantly adjust while ending calls due to the controls. There is an odd sound that comes from the buds when I end calls. I've already had to return a pair so I am not optimistic about build quality. QA needs work.
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We hate to see that the fit hasn't been ideal for you and that adjusting them during calls has been a hassle. We want to make sure you have the best experience, so we recommend trying out the different sized ear tips included with your buds. Finding the right size is crucial for a snug fit, which helps prevent sound leaks and ensures excellent audio. If you need help changing the tips, our guide on the Buds3 Pro will walk you through it. Once you’ve got the right tips, make sure to position the earbuds correctly: the "R" bud goes in your right ear with the "R" facing you and the "L" bud in your left ear, also facing you. Angle them slightly so the microphone is pointing towards your mouth, and you can adjust their position for the perfect fit. You can even run an earbud fit test in the Galaxy Wearable app to check if they fit well. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I really recommend it.
A major improvement in terms of design, I'm more comfortable with these Galaxy Buds3 Pro, the Buds2 felt like they were going to fall off. The sound is very good, I haven't noticed much of a difference with the Buds2 Pro. But what I liked most is the case, the shape and the transparent cover are very practical. Very happy with this purchase. I recommend it.
Great sound and secondary use
[This review was collected as part of a promotion.] Used the bud pros with galaxy Ai interpreter traveling Europe and was able to communicate with Italians, French, Croatian, Spaniards, Turkish and Egypt. They were also great for nosie cancelling while on the plane traveling. They were also great with Google maps for directions while wondering different countries cities walking and public transportation.
Verified Purchase
An improvement with caveats
Pros compared to airpods pro: slightly better sounding music on the Samsung and you get volume controls. Cons: during running, slightly more wind noise, even in ANC mode and in transparency mode getting more high frequency noise passed through like white noise.
Verified Purchase
Abort, fly around!
Needed to send back for repair. The earbud3 squeals, and its so loud I think I have lost some hearing in my right ear. There is no protection for squeals so its at max volume! I did the fit test several times and it passed every time. They also pop several times. If that's not enough the music bass goes out and in, its like the fullness of the music starts and stops. Only the right esr bud has the issues. Waiting in the return from service to test. The bottom line is I love my last pair much better. The sound was better and they were functionally better and they fit better but, I need to test a working pair to confirm. Every time I try to use them, they fail within 2 minutes. Warning- there is an adaptive setting. It will amplify everything and it takes a second or two for the sound reduction to kick in. In that time you will be blasted with amplified sound before it changes modes. Bad idea! It should work in less than 20ms not 2 seconds. My right ear rang for 30 min after the squeals. You cant remove them fast enough. Do yourself a favor,,, Abort fly around on the ear buds 3.
Thank you for sharing your detailed experience with the Galaxy Buds3 Pro, Ronl. We can see how important sound quality and functionality are to you, and we appreciate the time you’ve taken to explain your concerns. For the squealing sound you mentioned, be sure to check out the link attached for options to help avoid this. Additionally, ensure that the Galaxy Wearable app is updated to the latest version, as this can optimize performance. Regarding the fit test, while it’s great to hear that the test passed, achieving the perfect fit can sometimes require experimenting with the different ear tip sizes included in the box. A snug fit not only enhances comfort but also ensures the best audio experience and minimizes external noise. For the bass fluctuations and sound interruptions, checking the Bluetooth connection can be helpful. Make sure there are no obstacles like walls or other electronic devices between the earbuds and your phone. Keeping the devices within 10 meters of each other can also improve connectivity. If the sound still fluctuates, resetting the earbuds through the Galaxy Wearable app might help restore consistent audio performance. We truly can’t wait for you to test a fully functioning pair and rediscover the deep, rich sound that the Galaxy Buds3 Pro deliver. Your satisfaction is incredibly important to us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Slightly awkward
I've had every version of of "buds". The Beans and the Original Pro fit did not work for me. Buds Pro 3 is next on the list Probably just my ear shape, but these do not seat well in my ears for solid noise cancelling. Plus the "clickable stems feel cheap and angularly awkward. The case appears fine, but it too is awkward as a twisting turn is needed to return to bud from your ear to the angle they sit into the case. Sound appears to be fine, but without proper noise cancelling seating, I prefer the Buds pro 2.
Hi there Eefactor, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with the frustrations you mention experiencing and have the best possible usage of your earbuds. For the fit, we have provided a link to an article to help you with the placement and another link to a video to help you change the ear tips to best align to your ear size. For the ANC setting and audio quality, we have provided a link to the full device manual that will highlight the adjustable ANC setting and how the Samsung Wearables App can be used to turn this feature up and down depending on your preferences and surroundings. We have also shared a link to the Samsung Support Team if you continue to experience any frustrations and would like assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
I want my buds 2 back.
I want my buds 2 back. I spend more time getting the budsb3 pro to connect to my phone. My buds 2 would connect as soon as they hit my ears and were flawless everytime. I connected the buds 2 once and they worked perfect for years. These buds 3 havent connected successfilly once since i got them. They connected the first time with some difficulty and now every time i want to use them i spend a whole putting them back into the case pulling them out, pressing the sync button, putting them back in my ears, putting them back in the case, closing the case, opening the case. Trying all of these over and over to eventually get 1 bud to connect and thats it. I just wish i didnt trade my buds 2 in. Very unhappy with these buds.
It's great to hear from you, Chris. Thanks for sharing your feedback on the Galaxy Buds3 Pro. The Buds3 Pro allows you to find your sound sanctuary. Mindfulness requires daily practice, and with just the press of a button, you can escape to a worry-free world with Samsung Health powered by Calm. Alleviate stress with peaceful melodies from nature, enhance your focus with white noise, or relax with ASMR for a happier, healthier you. We hate to see that you've experienced difficulties keeping your earbuds connected to your phone. To resolve this, ensure there's no interference by moving both the earbuds and the connected device away from Wi-Fi routers or microwaves, ensuring an unobstructed path for the signal. Additionally, try restarting the earbuds by placing them back in the case and closing the lid for about 7 seconds until the light goes out, then attempt to reconnect. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you continue to encounter this, please reach out to us at Samsung Support! smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Good stuff unless you like music
Been using the Buds 2 Pro for around 2 years and I've read many reviews of the Buds 3 Pro. I got the 3's for free on a Tmobile deal so why not try them. They work great except for sound. I know everybody's ear is different but these things flat out suck compared to the 2 Pro's. I've tried different ear tips, I have some more cominig in today. I played around for hours trying to get a good fit, nothing compared to the 2 pro's. I am so glad these we're free. I'll try them again when I get the new ear cups but I'll be sticking with my Bud 2 Pro's.
Thank you so much for your feedback, Yishai! We always look forward to hearing from our customers, and we truly appreciate you taking the time to share your experience with the Galaxy Buds3 Pro. We hate to see that your sound experience hasn't met your expectations. Have you tried out the EQ feature on the Wearable app? It allows you to customize the sound settings to suit your preferences, and you can even tailor the settings for different apps. Just swipe down to quickly adjust your EQ and noise control from the Quick Settings panel. The best part is that your custom settings are saved for each app, so whether you're enjoying 360 Audio on YouTube or a bass boost on Spotify, your sounds will always stay in tune with you. We hope this helps enhance your listening experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Love these!
[This review was collected as part of a promotion.] I always used Beats before these samsung Buds, both are great but these do have some extra features that I really like. My favorite thing is that I can change the volume by using the buds instead of my phone. And they were easy to set up using the app.
Verified Purchase
Samsung Buds pro Silver
My greatest concern was how well it would fit and if it would wobble when I am the gym. It passed that test. I love the clarity and immersive sound, which is very comparable to what I get from my Sony headphone. Although the ANC is not on the same level as that of the headphone which clamps over the ear, I will still buy this if I have to because I was very impressed.
