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EAR BUD TIPS ARE GARBAGE!
First of all, when doing an earbud fit test, I could not get a good fit using any of the provided tips (this was according to the app). Although when in my ear, I don't understand why it's a poor fit, it seems to be okay for sound and staying power in my ear. The earbud tips are absolute garbage! When conducting the fit test, one each of the large and small tips tore apart at the base, leaving part of the tip on the earbud, so now my only good set of tips is the middle size.
Hey Mark2341, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new device that is not functioning as expected. We have shared a link to a video we have to help you with changing the ear tips of your earbuds. We have also shared a link to the Samsung Support Team to help you with the ear tips that have been damaged during use. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
This product doesn't work well.
[This review was collected as part of a promotion.] I am very disappointed with the Galaxy buds 3 pro because most of the time my device doesn't charge and when I most need it I don’t have enough battery. I have seen people complaining online about this same problem
Hi rscosta, Thanks for sharing your experience with the Galaxy Buds3 Pro. Battery life and reliable charging are crucial for wireless listening. The Buds3 Pro are built for extended playtime, quick charging, and smooth integration with the Galaxy ecosystem. You can enhance their performance by cleaning the charging contacts, resetting the buds, or updating the software through the Galaxy Wearable app. Each software update helps the Buds learn, adapt, and improve in reliability and battery efficiency. For additional support, refer to the troubleshooting article linked below. Your review offers valuable insights that help shape future updates, and we're grateful to have you as part of the Galaxy family. Thank you for choosing Samsung. Samsung earbuds do not turn on or charge https://www.samsung.com/us/support/troubleshoot/TSG10000013/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Overall fit, form and functionality
Alot better fit than the Buds2 and stays in your ear. Controls for play, stop and fast forward are excellent with an audible sound when used, Volume control sucks.Never functions right and can rarely get it to function properly. Connectivity to phones, Bluetooth speaker easy but will have issues connecting to computer
Hey there B Dog, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you are overall happy with the features and functionality of your new earbuds. We would be happy to help you troubleshoot the Bluetooth connection of your earbuds, and have provided a link to an article below to help you. We have also shared a link to the Samsung Support Team if you would like assistance with the volume control matter you mention or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Galaxy buds 3 pro
Exceptional noise cancellation elevates the listening experience to new heights. A comfortable fit ensures hours of uninterrupted enjoyment. Seamless functionality adds to the overall user satisfaction. These earbuds truly redefine what's possible in audio technology. Immerse yourself in pure sound and discover a world without distractions.
Verified Purchase
Good ear buds but inconsistent charging
The earbuds are good, I prefer them to raycons but sometimes you'll put them in the case and later take them out and realize they weren't charging, its a common occurrence even after cleaning the buds, also the noise cancellation feature makes my head hurt so I dont really use that very often although its pretty good at blocking out noise.
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Mike. We always love hearing from our customers and getting your perspective. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Check out the link attached for tips on how to troubleshoot your buds not charging while in the case. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you continue to experience this, we encourage you to reach out to us at Samsung Support so that we can look into what could be causing this. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Great Earbuds, Except...
Excellent sound quality, comfortable fit. However, there is a constant white noise/ subtle whooshing sound when active noise canceling is on. It's especially audible when music/media contains a low point (not the volume being adjusted to low, but if the song has a quiet bit, the white noise is audible).
Verified Purchase
Thoughtful improvements
The Galaxy Buds3 Pro improved on a lot of things from prior generations, I do like that these have volume control built in and they are far more comfortable than Gen 1 was. I have not fully delved into all of the options available with them yet, but they do seem pretty intuitive. Well worth the money you'd spend on them
Verified Purchase
Don't buy these, wait until the next generation
The eartips can get damaged when you remove them, even if you follow the instructions on the video provided by Samsung. The material used has the consistency of one of those gloves that are very soft but when you try to remove it it immediately tears apart. I had to buy third party eartips.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Angel. The Galaxy Buds3 Pro ear tips are crafted for comfort, using soft materials to ensure a secure and pleasant fit. However, it’s important to handle them gently when removing or replacing them to avoid any damage. As noted in the user guide, excessive pulling, twisting, or pressing of the ear tips can cause them to tear. We recommend carefully turning the ear tips over and pulling them vertically from the middle when removing them. When attaching new ear tips, align the protruding part with the groove on the earbud and push until they click into place, ensuring a proper fit. Once again, we appreciate your feedback. For any further questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Whistling and No Sound
Don't waste your time or money. My buds have a loud whistling sound and the sound from the left bud is mostly gone. The whistling issue has been persistent since I got them. You are better off looking elsewhere with a company that will actually help if your overpriced equipment does not work as they advertised.
Hey there bray7e, Thank you for sharing your experience with the Galaxy Buds3 Pro. The device's sound quality and advanced noise-canceling features aim to provide clearer, richer audio across all tracks. You might notice whistling sounds if the Buds3 Pro are inserted too deeply into your ears. If the Active Noise Canceling (ANC) causes sound concerns, such as distorted music or call quality, try the recommended troubleshooting tips. Intermittent noises may occur in crowded settings or while traveling in moving vehicles like buses. Also, make sure your device software is up to date through the Galaxy Wearable app or a PC. For tips on optimizing sound quality and using ANC effectively, consult the linked article below. Your feedback on performance helps us improve our software and hardware in the Galaxy audio lineup. We appreciate your review and your involvement in the Samsung community. Use Active noise canceling on your Samsung Galaxy earbuds https://www.samsung.com/us/support/answer/ANS10001322/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Not happy at all.
Not happy. Samsung did not tell me the battery life was only 4-6 hours. I thought I was buying a premium product. For the price you would think the batteries would at least last 10 hours. Don't waste your money on these. They do work great. Just not for long enough.
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Charles. We noticed your concerns regarding battery life, especially when you rightfully expect more from your buds. It's important to note that the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, which can be extended to an impressive 30 hours with a fully charged case. To help maximize battery life and ensure they last when you need them most, we recommend a couple of adjustments. First, be sure to keep your earbuds in the charging case with the cover closed when they’re not in use, and consider adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. These small changes can help you get the most out of your earbuds and enhance your overall experience. We appreciate your feedback and hope these tips make a positive difference! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus