Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re glad to see that you appreciate the sound quality and the exceptional noise-cancellation feature. We noted your concerns about battery life. The Galaxy Buds3 Pro actually provides up to 26 hours of playtime per charge, which can be extended to about 30 hours with a fully charged case. To help improve battery performance, we recommend keeping the earbuds in their charging case with the lid closed when not in use. Additionally, adjusting the notification settings through the Galaxy Wearable app (or the Galaxy Buds app on iOS) can help conserve battery life during use. These small adjustments can make a significant difference and ensure your earbuds last when you need them most. We truly value your feedback and hope these tips enhance your experience with the Galaxy Buds3 Pro! If you ever have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Rdgrossman, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how importan an ideal fit of your earbuds are to you on a daily basis. We have provided a link to an article to offer additional assistance with the placement for that secure fit. We have also shared a link to the Samsung Support Team if the matter of the fit continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Johnny! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're excited to se that you appreciate the incredible sound quality. We understand that a secure fit and long battery life are essential for an enjoyable experience, especially during cardio workouts. To enhance both aspects, we offer a few tips for battery life. The earbuds provide up to 26 hours of playtime, which can be extended to 30 hours with a fully charged case. To conserve power, keep them in the charging case when not in use, and adjust notification settings through the Galaxy Wearable or Galaxy Buds app. For the best fit, select the right size ear tips to prevent sound leaks and ensure optimal audio quality. Remember to check the directional markings on the earbuds, and if needed, run a fit test in the Galaxy Wearable app. We hope these suggestions help you get the most out of your Galaxy Buds3 Pro. Your feedback is important to us, and we want to ensure you have the best experience possible. For any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro. We completely understand your concerns. For the fit, have you tried running the fit test available in the Wearable app? It can help customize the ear tips to better match your unique ear shape, ensuring a secure fit that enhances your listening experience. Regarding the heat you're noticing in the right earbud, it's important to know that all Galaxy devices, including your earbuds, operate optimally within a specific temperature range. While they might feel warm during use or charging, this is generally normal and doesn’t affect their lifespan or overall performance. However, if they become too warm, please be mindful of your usage conditions. Check out the link attached to learn about what you can do if this happens. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support for further assistance. Thank you again for your feedback, and we hope these suggestions enhance your experience! -Kelvin https://www.samsung.com/us/support/answer/ANS10002887/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus