Hi Mystical Meerkat! Your feedback on the Buds3 Pro is greatly appreciated! The Galaxy Buds3 Pro feature a redesigned shape that ensures a snug fit and makes them easier to hold, which can be helpful for those with arthritis or hand mobility concerns. The improved microphones deliver clearer sound quality during calls. While the Galaxy Wearable app provides fit feedback to optimize audio performance, comfort and noise cancellation can still be excellent even if the app suggests adjustments. It’s great to know you’re finding them to be a significant improvement over your previous Galaxy Buds! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kieran! We’re thrilled to hear you love the powerful Active Noise Cancellation feature, which is designed to let you immerse yourself in your music without distraction. The adaptive sound technology really helps you focus on what matters most. We noted your concerns about the fit, especially with the new shape. While the design includes ergonomic fins for improved stability and comfort, we recognize it may take a little getting used to. The Galaxy Buds3 Pro is equipped with additional ear tips to ensure a snug fit for different ear shapes, which might help with keeping them secure while wearing a hoodie or hat. We’re always looking to improve the user experience, and your feedback is invaluable. If you ever have questions or need assistance with anything, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Joe! It’s great to see that you find the connection more reliable and appreciate the improved noise cancellation. We’re also glad that the volume controls feel more intuitive and that the auto-pause feature is responding quickly for you when you remove your buds. For the pinch commands, the key is to ensure you’re touching the designated pinch area on the earbuds for the best response. We understand this might take some adjustment, which is why we’ll be attaching a link to help you learn more about how to use the pinch and swipe controls effectively. We appreciate your feedback about the loss of tap commands and the sensitivity of the pinch controls. Your insights are valuable to us as we strive to continue to improve. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7 smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Dar! It's great to see that you appreciate the sound quality and overall performance! For the fit, adjusting the earbuds by rotating them slightly or ensuring the ear tips are properly aligned with the grooves on the earbuds may help them stay secure. Selecting the right ear tip size and wearing the earbuds as instructed in the user guide can also improve comfort and stability. Regarding the exterior finish, the sleek design is intended for portability, but we understand your concern about the slippery texture. Regularly cleaning the earbuds and case with a soft, dry cloth can help maintain grip and prevent accidental slips. Your feedback about the fit and finish is valuable, and we hope to hear more from you in the future. For any further questions or if you need assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus