Hi there Kay Pee, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the usage of your earbuds every day. We would love to help you with the fit of your earbuds if you would like. We have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team as well to offer additional assistance if you are interested with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello there Watermans9, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. From your early morning workouts to late-night studying, you want your earbuds' battery to last as long as you do. We'll share some charging tips, ways to extend battery life, and how to prevent damage. Galaxy Buds3 Pro offer up to 26 hours of playback on a single charge, which can be extended to 30 hours with a full case charge. With a few adjustments, you can save battery power so they last when you need them most. Here are some tips: When not in use, store the earbuds in the charged case with the lid closed. Manage notification settings via the Galaxy Wearable app on your phone or, for iOS, in the Galaxy Buds app. Check the linked online resource for more tips on optimizing your Galaxy Buds3 Pro battery. Features like AI sound optimization and Live Translator enhance your experience. We're happy they've become part of your tech arsenal. Thanks for your review and for choosing Samsung. The battery life of your Samsung earbuds https://www.samsung.com/us/support/answer/ANS10001314/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hiya YGalaxy, Thank you for sharing your experience with your Galaxy Buds3 Pro. The SmartThings app is useful for finding your lost, sync able items, but the item needs to have power to be located. To ensure optimal fit and sound quality, use the correct earbuds in each ear. We appreciate your feedback and encourage you to contact us with any further questions. We're here to assist you. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be if your buds don’t stay in place, and we appreciate your feedback on this. The Buds3 Pro comes with different-sized ear tips to help ensure a comfortable fit for everyone. It’s crucial to use the right size tips, as this helps avoid any gaps that might cause sound leaks and ensures you get the best audio quality and noise cancellation. If you need assistance with changing the tips, you can find helpful instructions in our guide for the Buds3 Pro tips. Once you’ve selected the appropriate tips, please check for directional marks on the bottom of the earbuds; you’ll find an “L” for the left and an “R” for the right. Insert the R bud into your right ear with the “R” facing you, and the L bud into your left ear with the “L” facing you. Slightly angle the earbuds so that the microphone is pointing towards your mouth rather than straight down, and you can rotate the buds forward and backward to find the best fit. Additionally, we recommend running the earbud fit test in the Galaxy Wearable app to confirm that you have the correct fit and optimize your listening experience. We really want you to enjoy the full potential of the Galaxy Buds3 Pro, so please give these tips a try. If you need any further assistance, please do not hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus