We appreciate you sharing your feedback regarding the Galaxy Buds3 Pro. Dave. The Galaxy Buds3 Pro features a Dual Amplifier system equipped with our first-ever independently controlled woofer and tweeter, allowing them to deliver a wide range of sound. To ensure a comfortable and secure fit, the earbuds come with a variety of ear tip sizes that accommodate different ear shapes. It’s essential to use the right size tips for a snug fit, as this helps prevent sound leaks and ensures optimal audio performance. If you need guidance on changing the ear tips, please refer to our Buds3 Pro tips guide. Once you have the right tips, check for directional markings on the earbuds — look for an "L" for the left earbud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth, then adjust them by rotating forwards and backward until they feel comfortable. Lastly, you can run an earbud fit test using the Galaxy Wearable app to confirm that you have the ideal fit. We appreciate your input and encourage you to reach out to our Samsung Support team for any further assistance with this or anything else. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your experience with the Galaxy Buds3 Pro, Alice. It’s great to hear how much you enjoy the sound quality and battery life. The Adaptive Equalizer, powered by Galaxy AI, truly enhances your listening experience by adjusting the audio to fit the way the Buds sit in your ears. Each time you put them in, you can enjoy optimized sound that brings out the best in your favorite playlists, just like the man in silver enjoying his Galaxy Buds3 Pro. To ensure the best experience, it's important to use the correct size ear tips, as the Galaxy Buds3 Pro comes with different options. Make sure they fit snugly in your ears to avoid any sound leaks and achieve optimal audio performance. If you need assistance with changing the tips, we have a guide specifically for the Buds3 Pro tips. Once you have the right tips on your earbuds, please check the bottom for the directional marks. The right bud has an "R" and the left bud has an "L." Here’s a quick tip for the best fit: insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so the microphone points toward your mouth, and feel free to adjust the position by rotating them forwards and backward until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the best fit. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi thee Reap, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the features and capabilities of your earbuds. We would love to help you with the fit, and we have provided a link to an article to help you with the placement. We also recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if you would like, or help you with any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, MEY1! We’re thrilled to see that you love the sound quality. We completely understand your concern about them not staying securely in your ears. It can be frustrating if your earbuds fall out. To help with this, we recommend trying out the different-sized ear tips that come with the buds. Finding the right size is crucial for ensuring a snug fit, as this helps eliminate any gaps that could lead to sound leaks and enhances your listening experience. If you need guidance on changing the tips, we have a helpful guide available. Once you have the correct tips on, make sure to check the directional marks on the earbuds—'L' for left and 'R' for right—when you insert them. Angle the earbuds slightly so the microphones face towards your mouth, and adjust them until they feel comfortable. Additionally, using the earbud fit test in the Galaxy Wearable app can help you achieve the perfect fit. We hope these solutions enhance your experience with the Buds3 Pro, and if you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Alex! We’re glad you enjoy the sound quality and customization options available through the app. Your experience is important to us, and we want to ensure you get the best fit possible. We see that you mentioned that they don’t stay in your ears well. We understand how crucial a secure fit is for enjoying your listening experience. While you’ve already explored the included ear tips, we encourage you to check out the fit test on the wearable app to help get you a better fit. For any assistance, feel free to reach out to us at Samsung Support, and we hope you continue to enjoy the immersive audio experience that the Galaxy Buds3 Pro offer! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus