Howdy Mario A, Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Rogelio, Thank you for sharing your long-term experience with Galaxy Buds3 Pro. It’s great to hear that they’ve continued to deliver dependable quality and ease of use over time. Our goal is to design products for lasting performance, helping users enjoy consistent experiences month after month. We’re glad they’ve remained a reliable part of your routine. Thank you for being part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Kayon, Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Howdy Mwells, Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. With the Galaxy Buds3 and Buds3 Pro, you can control your music, phone calls, and various other features using the Pinch Control. Here’s a quick guide to help you maximize your use of the Galaxy Buds3 and Buds3 Pro, along with tips on what to do if Pinch Control isn’t functioning correctly. **Pinch Control:** - **Press the pinch area** until you hear a clicking sound. - **Single pinch:** Play/Pause a song, Answer/End a call, Stop the “Read notifications aloud” feature, Stop using “Voice detection” or “Siren detection” features. - **Double pinch:** Play the next song. - **Triple pinch:** Play the previous song. (If you pinch three times within 3 seconds after a song starts, it will play from the beginning.) - **Pinch and hold:** Activate a preset function (default is noise control mode) or reject a call. **Swipe Control:** - **Slide your finger along the swipe area.** - **Swipe up and down:** Adjust the volume. We hope this information is helpful. Thank you for your feedback and for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages