Thank you so much for taking the time to share your feedback on the Galaxy Buds3 Pro, Halukitty. We always appreciate hearing from our valued customers. It's awesome to know that you're satisfied with the sound quality and battery life. We understand that having a great fit is also an important factor in your overall listening experience. We recommend using different-sized ear tips with the Galaxy Buds3 Pro to ensure a proper fit. Start by selecting the right size tips for your ears, making sure there are no gaps between your ear and the tip to avoid sound leaks and optimize audio quality. To insert the earbuds, check the bottom for directional markings — an "L" for the left earbud and an "R" for the right. Insert the R earbud into your right ear with the "R" facing you and the L earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth, and adjust the fit by rotating them forwards or backwards until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. We hope you continue to enjoy your experience with the Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback! We’re glad to see that you love the Galaxy Buds3 Pro! However, we'd like to address your concern about the battery life. While we noted your concerns about battery life, it's worth noting that they offer up to 26 hours of playtime on a single charge, and with a fully charged case, that can extend to around 30 hours. To get the most out of your earbuds, we recommend keeping them in the charging case with the cover closed when not in use and adjusting your notification settings through the Galaxy Wearable app on Android or the Galaxy Buds app on iOS to help conserve battery power. We hope these tips enhance your experience! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your honest experience with the Galaxy Buds FE, Rainbo. We value your feedback and want to ensure that you have a great experience with your buds going forward. If your Galaxy Buds3 Pro disconnect from your phone frequently, it may be due to a poor Bluetooth connection or incorrect wearing. Please be sure to check that the earbuds are properly inserted into your ears, ensure that your Bluetooth connection is stable, and verify that your earbuds' software is up-to-date. Check out the link attached for options to help troubleshoot this. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001339/#:~:text=If%20they%20have%20a%20low,800%2DSAMSUNG%20to%20request%20service. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus