Thank you for sharing your review of the Galaxy Buds3 Pro, Duby! It's great to see that you're enjoying the high-quality sound and effective noise-canceling capabilities. The automatic audio adjustments, such as Ambient Sound, Adaptive Sound, and Active Noise Canceling, are designed to enhance your listening experience, whether you’re listening to music or taking calls. We’re glad you’ve found value in the adaptive function. Remember, you can also manually enable these options through the Galaxy Wearable app for added customization. Your feedback is appreciated, and we’re committed to making your experience with the Galaxy Buds3 Pro as enjoyable as possible! For any concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback regarding your experience with the Galaxy Buds3 Pro, Bean. We take consumer concerns seriously. The Galaxy Buds3 Pro have an IP rating that ensures they are water-resistant up to 3 feet for up to 30 minutes. While these earbuds are designed to handle splashes and brief immersion, their performance can be affected by extreme conditions like snow, especially if they are dropped. We encourage users to avoid exposing the earbuds to snow or other elements beyond the specified limits. We'd like to gather some information regarding the bud that you dropped. Please reach out to us at Samsung Support so that we can further assist you. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be when you're trying to find the right fit, especially when you've had a great experience with the Buds 2 Pro. The Galaxy Buds3 Pro come with different sizes of ear tips, and it's essential to ensure you’re using the right size for your ears. A snug fit can help prevent sound leaks and optimize your listening experience. Once you’ve selected the right tips, make sure to position the earbuds correctly. Look for the directional marks – you’ll see an ‘L’ and an ‘R’. Insert the R bud into your right ear and the L bud into your left ear, ensuring that the letters are facing you. A slight angle can help, too; try to point the microphone at your mouth for the best performance. You might also want to try running an earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the proper fit for maximum comfort and sound quality. We’re proud of the upgrades in the Buds3 Pro, which include improved sound quality, enhanced noise cancellation, and better battery life compared to their predecessors. We hope these tips help you enjoy all the new features the Buds3 Pro have to offer! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for the 5-star review, Camille! We’re pleased to see you're enjoying the noise-cancellation mode of the Galaxy Buds3 Pro. It’s designed to provide an immersive listening experience, and we’re glad it’s working well for you. We also appreciate your feedback on the lightweight design, which makes it perfect for active lifestyles. Your suggestion for more color options is valuable. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus