Thank you for sharing your experience with the Galaxy Buds3 Pro, Saidun. We designed the Buds3 Pro to ensure comfort and provide a secure fit. If you're finding it challenging to get the right fit, we recommend experimenting with different ear tips included in the package. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Also, it's great to hear that you're using them with a friend. We encourage you to check out the Active Noise Cancellation and Ambient Sound features, which can enhance your listening experience and make it more enjoyable. We’re continually striving to improve our products based on feedback, and your insights are valuable. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Jared! It’s fantastic to hear that you love them overall. For optimal charging, make sure to keep the charging contacts clean, as this can enhance their performance. We appreciate your feedback, and we're pleased that you’re enjoying your listening experience! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Cynthia! We're thrilled to see that you love the sound quality. However, we noted your frustration with the fit. Finding the perfect fit can make a big difference in enjoying your audio experience. We recommend checking out our guide for tips on achieving the best fit with your buds, which you can find in the link attached. We appreciate your recommendation and hope you continue to enjoy the amazing sound quality! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Iggiemomma, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy tohear you are enjoying the audio quality and features of your new earbuds. We would love to help you ensure you are getting the intended battery life for your device, and have linked an article below for your convenience. We have also shared a link to the Samsung Support Team if you believe your earbuds are not operating as intended, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Alex! Thank you for sharing your experience with the Galaxy Buds3 PRo! We appreciate your feedback. It’s great to hear that you find the product satisfactory. We understand that achieving the perfect fit is essential for enjoying your earbuds to the fullest. We designed the Galaxy Buds3 Pro to provide a comfortable and secure fit for a variety of ear shapes. To help with fitting, we recommend trying out the different sizes of ear tips that come included with your earbuds. Be sure to check out the link attached for options to help you achieve a better fit. We want you to have the best experience while using the Galaxy Buds, especially while answering calls. If you're facing challenges with the fit test, please ensure that the earbuds are securely inserted into your ears and make sure they are properly positioned. You can also try adjusting the earbuds slightly while performing the fit test for better results. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your wonderful review of the Galaxy Buds3 Pro, Rick! It’s amazing to see that their compact design surpasses your expectations, especially in eliminating pressure sounds during flights. We're also happy to know that you appreciate the improved touch controls. The pinch and swipe controls are designed for enhanced usability, making your listening experience even more enjoyable. Your feedback means a lot to us, and we’re thrilled you’re loving everything the Buds3 Pro have to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus