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Verified Purchase
Mixed experience, but a good experience overall!
These earphones were my second Galaxy earphones, and they really make a good difference. With the new AI features, the best thing is the audio quality and the many options in the Galaxy ecosystem with the phone... It makes things much better. It's been a mixed experience with these, since it's a great product and it does everything well. My only big problem is that after a few months (2-5), they started having issues with the earbuds. One of them just didn't charge. The worst thing was that I only realized this when I started using them, and one of them showed only under 20% while the other was fully charged. That's really annoying, because when I needed them, I couldn't use them because I had to put them to charge. I would like to see a new 4 series soon, and I would like to have a way to see the case battery of the earbuds without them being inside the case and without the case being open. With this and the mentioned problem fixed and working properly, it will be an even better experience. But in terms of audio quality, they're simply great.
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Jonny! We’re happy to see that you’re enjoying the audio quality and the seamless integration within the Galaxy ecosystem. To ensure everything works smoothly, be sure to use the included USB cable that came with your buds, along with a Samsung-approved wall adapter (sold separately) for charging. It’s also a good idea to check for any debris on the charging contacts and to inspect both the case and the earbuds for any visible damage. Remember that Samsung offers a 12-month limited warranty for manufacturer's defects. Plus, you can enhance your coverage with Samsung Care+ on eligible devices, which provides extended protection and additional assistance. We appreciate your feedback about the battery level visibility, and we will definitely keep all suggestions in mind. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
SG New headphones
Even the smallest attachments don't feel good in my ear. They tend to fall off can't be too far away from my cell or music will stop playing. If I need to hurry up and turn off music I need to push not just tap to stop it! I liked my other headphones way more!
Thank you for sharing your experience with the Galaxy Buds3 Pro, Ines! We're glad you took the step to try out the additional ear tips because finding the perfect tip is crucial for comfort. The bud tips fit so they make sure there’s no gap between your ear and the ear tip to avoid sound leaks and enjoy the best audio quality. If you need help changing the tips, we do have a guide available. Once you have the tips on, just insert the right bud with the "R" facing you and the left bud with the "L" facing you. Angle the earbuds a bit so the microphone points toward your mouth for better clarity. Don't forget to run the earbud fit test to ensure they fit snugly. We hope these tips help, and if you have any questions or need assistance, please feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
In Love with Galaxy Buds3 Pro
Love my Galaxy Buds3 Pro Silver. The best war buds I have ever had that actually stays in my ear while cooking and movibg about. I give them a 100% and I just purchased my husband a pair for Father's Day. He loves them alot thanks Samsung for always mak I ng products that are great fir my family.
Thank you so much for your glowing review, Lisa! We’re more than happy to see how much you love your Galaxy Buds3 Pro! It's amazing that they stay in your ears securely while you're busy cooking and moving around! Sound quality shouldn't compromise your everyday activities. We’re also happy that you chose to gift a pair to your husband for Father’s Day! It's wonderful to know they’re bringing joy to both of you. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Great ear buds, lackluster software compatibility
Needs ALOT of future updating, fit is fantastic, the part that sticks out is actually really cool and useful. The limited no key word voice commands (play music, answer call) are pretty cool but not voice specific. With testing, anyone in the vicinity saying the phrase "play music" would force it to start playing. Charging case is a bit bigger and the ear buds fit in very well and dont fall out very easy. Haven't played with it much but still would love to see tracking or even a beeping alert system to make finding them a bit easier if you misplace them. Notification read-out is still very limited and currently only available with Samsungs texting which is a huge bummer as I prefer Googles texting platform wayyyyy more. Overall given some time im sure the software will be updated and get better, the ear buds and case so far are really really good though.
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro, Trevor! We're so happy to see that you find the fit excellent and appreciate the innovative new design, especially the extended features like voice commands. Your suggestion about enhancing voice recognition is invaluable, and we consistently strive to improve user experiences through software updates, so be sure to look out for any updates. We're also glad to see that the earbuds fit securely and don't easily fall out, and we understand how important it is to have features like tracking or alert systems. Your feedback about the limited notification read-out is duly noted! If you ever have further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Preformance is wonderful but battery life lacks
I do like them over all. I love the choices of ambient sound, adaptive, and noise canceling and boy does that noise canceling work. Of course with the selection you make determines length of battery life. I understand that and no complaints on battery life if the buds themselves. However, the battery life of the case is another story. It seems to me im charging the case every other day.
Thank you for your wonderful feedback on the Galaxy Buds3 Pro! We absolutely love that you appreciate the choices of ambient sound, adaptive sound, and noise cancellation features. It’s great to see how well they’re working for you! We’re also glad to know that the battery life of the earbuds has met your expectations. However, we’ve noted your concerns about the case dying faster than usual. With Active Noise Cancellation (ANC) on or off, the earbuds and case provide up to 30 hours of playtime on a full charge. Be sure to use a Samsung-approved charger and check for any damage to the case to maintain its performance. Thank you once again for your feedback! If you have any questions or any further concerns with the case, please reach out to us at Samsung Support. We’re always here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I had to adjust to the feel but I love them!
Took a bit too get used to and comfortable as they made my ears slightly sore but I have never had buds with this P shape so after the adjustment I love them. The noise canceling is really quite good, the mix this the active listening and music sounds very nice, and the battery last a long time.
Verified Purchase
Ok but not great
Unfortunately they fall out my ear quite often and the buttons to skip a song, pause, or volume is hard to get sometimes. My last set of galaxy buds were more sensitive to touch. These are not and it takes several tries sometimes. I wish I could say that the price is worth the product.
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. The Buds3 Pro offers customizable controls for your convenience. With the intuitive touch control, you can easily pause, skip tracks, accept calls, and more, all tailored to your preferences. You can adjust the volume by swiping up or down on the Blade, and the pinch control feature allows you to play or pause your audio with a simple pinch, or pinch and hold to launch your favorite app. Please check out the links attached for help on how to get the right fit, as well as another link that helps troubleshoot the touch controls. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01208806/#:~:text=Check%20that%20you%20are%20wearing,800%2DSAMSUNG%20to%20request%20service. (Controls) https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Very disappointed, do better Samsung
Going from the 2 to the 3 is a huge difference. I actually find myself using my 2's instead of the 3s. The fit is absolutely terrible. The noise cancelling is sub par because of the fit. Sound quality is still up in the air because of the fit. Yes I have tried all three of the tips, none of them fit snugly and the fit test fails every time. I'm going to invest in some after market tips to see if that helps. Honestly save your money until the 4s come out.
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly want to ensure that you have the best fit with your buds so that you can enjoy their exceptional sound and features. It’s great to see that you've already tried the additional bud tips and completed the fit test. Just a reminder, to achieve optimal placement, be sure to check the bottom of the earbuds for the directional marks. You’ll notice an L for the left bud and an R for the right one. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. For the microphone, angle the blade slightly so it points toward your mouth rather than straight down. You can also adjust the buds by rotating them forward and backward to find the fit that feels just right for you. We appreciate your feedback, and if you have any more questions or need further assistance, please feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Totally worth the buy
These are exactly what I needed. After years of buying earplugs every 3 months I could have saved to much by buying these. I love the look and that when I talk the volume goes down. I can actually hear better with the different settings. Sound is incredible. You can zone out the world around you. My only thing is I have to keep adjusting them. They fall out if I don't. I have to do that often, especially when I'm working or moving around. Other wise they would get a 5 star
Verified Purchase
Is best earbuds at samsung has made
I like these. Headphones a lot.I especially like how it can automatically switch transparent mode.When taking a call makes a lot easier and I seem to hear people a lot better and I don't talk very loud because i hear my voice. The sound is very good. And I have. Not had any problems with the battery life. I've had other Samsung earbuds that I did not like so much.But these are very comfortable.I could even sleep with them in.