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Amazing product and service!
I bought these for my boyfriend because he kept misplacing his cheaper ear buds. The sound quality is amazing and he loves that he can track them with the app if he can't remember where he set them down! These have been a life saver! They delivered super quickly.
Verified Purchase
Galaxy Buds3 Pro: A Bold New Look With Solid Sound
The Galaxy Buds3 Pro is a big step up for Samsung, especially in design. They've finally adopted the "stem" look, and frankly, it works. It makes them more comfortable and a better fit for more people. The sound quality is fantastic—it’s rich and clear, and the bass has a nice punch without being overwhelming. The active noise cancellation (ANC) is also a highlight. It's great at blocking out the low hum of daily life and helps you focus on your music or podcasts. The new AI features are cool, too, like the real-time translation and voice controls that don't require a wake word. Now for the downsides. While the new design is great for comfort, some users have had issues with them staying put during workouts. Also, while the ANC is strong, it's not always perfect, and some people have noticed a slight hiss. The battery life is decent, but it's not a multi-day wonder. Overall, if you're a Samsung user looking for a premium audio experience with some clever new features, the Galaxy Buds3 Pro is a solid choice. Just be aware that they might not be the perfect fit for everyone's ears, and you'll still be charging them fairly often.
Thank you for your feedback on the Galaxy Buds3 Pro, Jasper! We appreciate your thoughts on the new stem design and are glad you find it comfortable and a better fit. It's great to see that the sound quality and active noise cancellation have been working well for you. To address the slight hiss you mentioned with the ANC, we recommend trying a reset using the Wearable app, which may help improve performance. Also, be sure to check for updates as well for your buds on the Wearable app. For staying secure during workouts, consider using the additional bud tips and trying the Fit Test in the app. Finding the right fit can make a difference in how well they stay in place. If you need anything at all, please reach out to us at Samsung Support. Thank you again for sharing your experience! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Galaxy bus 3 Pro silver
The best by far ear pods I have ever gotten. The noise cancellation awesome the way it breaks it down when you're speaking to someone and it covers the noise in the background awesome they can't hear a thing but your voice. Best investment I ever made thank you Samsung.
Thank you for sharing your amazing feedback! We love to see that you're enjoying your experience with the Galaxy Buds3 Pro. The active noise cancellation feature is designed to enhance your listening experience and allow you to focus on what matters most, like your conversations. It’s great to see that this feature helps your voice stand out amidst the background noise. Your satisfaction means a lot to us, and we are proud to have you as part of the Samsung family. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I had to adjust to the feel but I love them!
Took a bit too get used to and comfortable as they made my ears slightly sore but I have never had buds with this P shape so after the adjustment I love them. The noise canceling is really quite good, the mix this the active listening and music sounds very nice, and the battery last a long time.
Verified Purchase
Funky smell change to aac
The initial way they connected with the Samsung version made everything soundof static. And I swapped it to that same version that the airpods uses it works fine. My only real complaint is that they smell funky, no matter how many times i clean them especially the rubber tips. Just have a weird funky smell. And so does the case even when you take them out, even when you leave them out to air out, and it kind of is like a burnt or mold type smell. It's just real weird and funky, that's my main complaint as far as how they work, they work well after changing the initial bluetooth connection style and it's basically the kodak in the way that they connect, so instead of the samsung version, it's the aac version that works best for all app and phone sounds.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Corina. We understand that you’ve noticed a smell coming from the earbuds. This can sometimes occur due to the materials used when they're connected via Bluetooth or while charging. If the scent is concerning to you, we recommend having them evaluated by an authorized service technician for peace of mind. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Additionally, if you find that the earbuds are getting hot to the touch, it’s best to have them serviced promptly. Your comfort and satisfaction are our priorities, so please don't hesitate to reach out to us at Samsung Support for further assistance if needed. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Downgrade from the Buds 2 Pro
Not a fan of the "Blade" design, it seems like Samsung gave into peer pressure and all design personality was lost with this itteration. There is also a lack of function as the controls have you pinch the blade instead of tap, this means I can no longer use them fingerless. The buds 2 pro i could have dirtly hands or gloves on and use my wrist to accept a call or change songs but that is not possible with the pinch controlls. I do not notice any change in sound qaulity in comparison to the Buds 2 pro, both sound good.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cameron! We appreciate your feedback regarding the design and controls, and understand how important functionality is for a seamless experience. While the pinch controls offer a new way to interact with your buds, there are other ways to control your buds. If you're looking for an alternative way to control your Buds3 Pro without using your fingers, you might love the voice assistant feature! Simply use your voice to manage calls, play music, or adjust settings, which can be incredibly helpful when your hands are busy. We’re glad to see that you made the upgrade from the Buds 2 Pro. Our team is committed to delivering an exceptional audio experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003614/ (Voice Commands) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I prefer my old Buds 2
I think they are a step down from the Buds 2. The audio quality is good, but I think the ANC is less effective. I especially hate the new ear cushions. The fact that Samsung assumes 1 size fits everyone is ridiculous. I cannot get a good seal, and they feel like they will fall out. There are a lot of added features that, for me, are unnecessary. The stalks are OK; the volume control and single squeeze seem to work most of the time. However, while trying to get the buds to fit in my ear I will invariably turn the ANC off, so I need to go to the app to turn it back on.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad you decided to try them out and hope you have a great experience, just like you did with the Buds2. We understand that having a good fit is important for active noise cancellation (ANC) and overall sound quality. The Buds3 Pro come with Small, Medium, and Large ear tips, so we recommend giving those a try to find the best fit for you. To activate ANC, pinch and hold to turn on the preset function (default is noise control mode). Also, remember that you can change these preset functions on the Wearable app. If you need any further assistance with this or anything else, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Is best earbuds at samsung has made
I like these. Headphones a lot.I especially like how it can automatically switch transparent mode.When taking a call makes a lot easier and I seem to hear people a lot better and I don't talk very loud because i hear my voice. The sound is very good. And I have. Not had any problems with the battery life. I've had other Samsung earbuds that I did not like so much.But these are very comfortable.I could even sleep with them in.
Verified Purchase
Disappointed
Just overall worse than the previous model of pro, touch controls non existent, sound quality not quite there, almost impossible to work out with, even with the biggest ear size just falls out... pro 2 was the best of the best, even beat out bose imo.
We appreciate your candid feedback, Eric. We hate to see that your buds have not lived up to your expectations but we would love to work with you to resolve your concerns. We've compiled some troubleshooting links at the end of this response. Regarding the sound quality, we recommend checking out the equalizer in the wearable app to better tailor the sound to your liking. Regarding the fit, it's important to check the bottom of the earbuds for directional marks. You'll see an "L" for the left bud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. if you have any further concerns or questions, please be sure to contact us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01208806/#:~:text=Check%20that%20you%20are%20wearing,800%2DSAMSUNG%20to%20request%20service. (Touch controls) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Galaxy ear buds pro 3
This is amazing. Voice activation. Do t need to lower the volume or pause while having a conversation with someone else. As soon as you talk the volume of the earbuds lowers itself. It will also raise the volume or lower the volume with your command. Will also pick up a call without touching a button(voice activation)
Thank you for your wonderful feedback! We’re thrilled to see that you’re enjoying the voice activation feature on the Galaxy Buds3 Pro. This feature allows you to perform various actions simply by speaking your commands. You can play music, adjust the volume, and answer incoming calls using just your voice. If you have a voice assistant set up on your phone, such as Bixby, your buds can utilize Bixby as well, further enhancing your experience. The automatic volume adjustment you mentioned is truly a game-changer, and we’re glad it’s making your daily interactions easier. We appreciate your insights and hope you continue to explore more features with your buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus