Member photos
+3548 images
Verified Purchase
Galaxy Buds Pro 3
The galaxy buds 2 pro were a much better product. The Buds Pro 3 fall out of ear very easily and sound quality is definitely of a lower grade. Wish I never did upgrade. Within 30 days over wearing them I had a static issue on the left bud as if the speaker was blown, bud I do not play loud music to even think I could of done this. After a day of not using left ear bud, it just starting working as if nothing has ever happened. I did not have any issues with the Buds Pro 2. Wish I could trade back.
Thank you for sharing your candid feedback, Rob! We hate to see that your Buds3 Pro has not met your expectations. At Samsung, we strive to provide exceptional audio quality and a secure fit for our users. The Buds3 Pro features improved comfort through a redesigned shape that offers our snuggest fit ever. Additionally, we’ve added Blade Lights to enhance your listening experience by making your earbuds stand out. To ensure you get the best audio experience, it’s essential to find the right ear tip size, as this helps prevent sound leaks and ensures optimal audio quality. The Galaxy Buds Pro 3 comes with various ear tip sizes, so please check that you’re using the correct ones for your ears. When you’re ready to wear them, verify the directional markings on the earbuds: an "L" for the left and an "R" for the right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone is pointing toward your mouth rather than straight down, and adjust the fit as needed until it feels comfortable. For further assurance of the fit, you can run an earbud fit test in the Galaxy Wearable app. We appreciate your insight as it helps us to continuously improve our products. If you have any further concerns, please feel free to reach out to us at Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Sounds great. Microphone issues on Windows
Earbuds sound great when playing music, etc. The microphone for Windows computers still has massive issues. The mic does not pick up your voice and no one on the other end can hear you. Seems to be a well documented issue with Samsung that has been around for generations with little to no fix
Hello Paul, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you trobleshoot this matter with the microphone of your earbuds. Without knowing what software on your computer you are using for your calls, we have provided a link to the Samsung Support Team. They can work with you one on one to determine where this matter may be occuring and works towards a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Pure Audio Bliss and Unbeatable Comfort
Experiencing pure audio bliss with rich bass and crystal-clear treble, the Galaxy Buds3 Pro have truly impressed me with their exceptional sound quality and remarkably accurate noise cancellation that effectively silences the world around me. Comfort has also been significantly improved over previous models, allowing for hours of enjoyable wear with a secure fit. Adding to their appeal is the fantastic battery life, providing all-day listening without constant recharging. Overall, my love affair with the Galaxy Buds3 Pro stems from their premium audio experience, top-notch ANC, superior comfort, and impressive battery, making them a must-consider for anyone seeking high-quality earbuds.
How's it going, Kia? Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to know that you’re enjoying the rich bass and crystal-clear treble. Our goal is to provide a premium audio experience. We're glad to see that the noise cancellation helps you immerse yourself in your music without distractions. Comfort is important, and it's wonderful that the improved fit allows for hours of enjoyable wear. We also appreciate your comments on the battery life. Being able to listen all day without constant recharging is a highlight for many users. Your feedback truly reflects what we aim to achieve, and we hope the Galaxy Buds3 Pro continues to enhance your audio experience! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Great sound quality and voice clarity.
The sound quality is excellent at 24 bit 96khz. The voice quality when making phone calls or doing Video Chats is a big improvement over the Galaxy Buds 2 Pro. The voice translation works well with my Samsung phone. They have excellent battery life with the charging case. They have a good fit. The free clip case for preordering was nice too. The only thing that's not as good as Galaxy Buds 2 Pro is the ANC. other than that I am highly satisfied with my upgrade and would recommend these earbuds to any one especially if you have Samsung Phone.
Verified Purchase
Poor fit, poorly designed app
Very nice charger/case -- how's that for faint praise. Bought a set of ear cushions to improve the fit, but I can't figure out how to remove the original cushions and install new ones. When the app is in Ambient mode -- so I can hear what's going on around me as well as listen to music -- the software in the buds is too stupid to chop sharp sound spikes, like dropping a spoon in a glass bowl: OUCH! Samsung hasn't figured out that it's not just fire engines I need to hear when I'm wearing the buds.
Thanks for taking the time to share your feedback with the Galaxy Buds3 Pro, Kathy. The Buds3 Pro comes with a sleek charging case that not only protects the earbuds but also supports wired and wireless charging for added convenience. To replace the ear tips, turn over the ear tip inserted into the earbud and vertically pull on the middle part to remove it. Align the protruding part on the speaker of the earbud with the groove of the new ear tip and push it in until it clicks into place. The Ambient sound mode is designed to enhance awareness of surroundings, but sharp sound spikes may still be noticeable. Adjusting the noise control intensity through the Galaxy Wearable app might help improve your experience. It’s great to see you exploring all the features! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Nice new design but major issues
Overall I will give them a three primary due to the fit in the ear. My Buds2+ fit a lot more securely and I've been told I'm a lot clearer when I use the Buds2+ instead of the Buds3 Pro. The other aspect is they went with a less powerful wireless charger on the new Buds3 Pro than what the Buds2+ has. If you use almost any real protective case (I like the Spigen cases) you cannot charge the Buds3 Pro wirelessly - period. I have absolutely no issue charging the Buds2+ in a Spigen case wirelessly with multiple different chargers.
Hi there Geoff, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more thantoh elp you with thefit of your earbuds and have the best experience possible. We have provided links toan article to hep you with the placement, and a vide to help you change the ear tips to best align to your ears, if you haven't done so already. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Teamif you would like additional assistance or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Samsung, give it up already.
Samsung, give it up already. Your headphones are an absolute disaster. The ANC is a total fraud—it actually amplifies sharp noises instead of cancelling them, turning every sudden sound into an auditory nightmare. The battery is nonexistent, and the case is so flimsy it picks up scratches if you even look at it wrong. Honestly, it’s almost impressive how you managed to pack every deal-breaking flaw imaginable into a single product.
Hello Joe 1234, We appreciate your feedback on the Galaxy Buds3 Pro. Sound quality and comfort are essential for an enjoyable listening experience, and it's clear that you were looking for a balance between the two. Your insights help us understand what matters most in terms of audio performance and design. Thank you for being a valued Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Better but not great
The sound and noise cancelation is better but while in my ear, it consistently fall out. I recently had it on a 3 hour flight and it must have fallen out 5 times while I was sleeping. Mostly when my head was leaning to the side. Other than that, it is better than the previous model
Hi Jason, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you found the new Adaptive Noise Canceling setting to be enjoyable for your usage. We would love to help you with the fit of your earbuds and have provided a link to an article to help you with the placement, and recommend doing a fit test in the Samsung Wearables App as a follow up. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Pretty good
If not for the high pitched scratch you sometimes get with ANC passthrough turned on I would give these a 5 but I cannot do that as it weighs be dishonest. The sound is really good and the tips fit ok-ish. No combination of the included tips is perfect and will "pass" the fit test in the app. I have to adjust the buds every so often as they slowly make their way out of each ear.
Verified Purchase
Feels cheap plastic and the ear tips break off
Been a huge fan of Galaxy buds pro series. These feel so cheap when you feel it in your hands. There's so many design flaws with the ear tips breaking so easily. I ended up breaking the s size and L size when I was trying to replace it. Many people broke it too. The clip on case, it blocks the Bluetooth button on the bottom and it's so hard to take off. Design 1/10 whoever designed these should get fired.
Hello Nnnn, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We appreciate your enthusiasm for our brand of devices, and we would love to help you thoroughly enjoy your new earbuds as much. We have provided a link to a video we have available to help you change the ear tips of your device with ease. We have also shared a link to the Samsung Support Team to assist you with any additional features that are causing frustration for you. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages