Hi there Bruce TI, Thank you for sharing your experience with your Galaxy Buds3 Pro. When changing the ear tips, ensure you select the ones that fit your ears properly and follow these steps for a safe replacement. Handle the tips carefully, avoiding pulling with your fingernails to prevent tearing. To wear your Galaxy Buds3 Pro comfortably, use the different-sized ear tips provided, selecting the right size to eliminate gaps between your ear and the tip. This helps reduce sound leaks and optimizes audio quality. For instructions on changing the tips, see our guide linked below. After fitting the correct tips, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing outward, and the L earbud into your left ear with the L facing outward. Tilt the microphone slightly toward your mouth instead of downward. We understand that finding the right fit is about comfort, and we hope this guidance helps you wear your earbuds properly. Thank you for your review, and we appreciate your choice of Samsung. How to change the tips on your Galaxy Buds3 Pro or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003496/ How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Joey, Thank you for your feedback on Galaxy Buds3 Pro. We're glad the sound meets your expectations, and your note on fit and finish highlights the importance of comfort and durability in everyday use. Insights like yours help improve both feel and function. Thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Marty, Thank you for sharing your experience with the Galaxy Buds3 Pro. Your consistent usage highlights your confidence and satisfaction with these earbuds. The Buds3 Pro emphasizes comfort, durability, and reliable everyday performance. Your loyalty highlights the benefits of seamless connectivity, immersive sound, and thoughtful design within the Galaxy ecosystem. We appreciate you being a part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hola Minnesota Magic, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Charlie, Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Howdy Horrse, Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its active noise-cancelling feature aims to keep users fully immersed in music and calls. It's great how well these earbuds establish a concentrated listening environment. We appreciate your choice of Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages