Customer reviews for Samsung Galaxy Buds3 Pro

Customer reviews for Samsung Galaxy Buds3 Pro for

Samsung Galaxy Buds3 Pro

Back to item details

4.4 out of 5 stars

stars13.5K ratings13.5K reviews

Write a review

Member photos

+3548 images

Sort by |

Showing 1,211-1,220 of 13,573 reviews

Sep 25, 2024

Eddie

1 out of 5 stars review

Verified Purchase

Bad product and im a big time samsung user

Poor performance, won't stay in your ears will in use,Poor battery use and the audio althea noise you here and high pitch sound which hurts you ears and tips are horrible they tear easy and hard to remove samsing messed up on this devices big time.

Review from Samsung US

Helpful?

reply from Social Commerce

Hi there Eddie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be more than happy to help you troubleshoot any experience with your device that is frustrating or not operating as intended. We have provided articles below to help you with the fit, battery, audio quality, and changing ear tips for you. We also recommend ensuring the microphone of your device is not obstructed as this can cause the high pitch sound you mention experiencing. Lastly, we have provided a link to the Samsung Support Team if these experiences continue and you would like to review additional options. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 28, 2024

Cal G

5 out of 5 stars review

Verified Purchase

Amazing Sound

Great fit, amazing sound! they fit very well, and sound much better than the buds2 pro. the new controls take a bit to get used to but after a week or so they're just as easy to use as previous generations. I wish all devices supported the UHQ audio right away but going to have to wait for One UI 6.1.1 to try that out.

Review from Samsung US

Helpful?

Jul 29, 2024

imqurnot

4 out of 5 stars review

Verified Purchase

Definitely worth a try

I'm having a little trouble getting a tight fit, which was never the case with previous models. Also, my wife tells me there is a little sound leakage, which also didn't happen with previous models. But I love the audio and the touch controls on the stem are much easier than previous models as well.

Review from Samsung US

Helpful?

Aug 3, 2024

mark2341

3 out of 5 stars review

Verified Purchase

EAR BUD TIPS ARE GARBAGE!

First of all, when doing an earbud fit test, I could not get a good fit using any of the provided tips (this was according to the app). Although when in my ear, I don't understand why it's a poor fit, it seems to be okay for sound and staying power in my ear. The earbud tips are absolute garbage! When conducting the fit test, one each of the large and small tips tore apart at the base, leaving part of the tip on the earbud, so now my only good set of tips is the middle size.

Review from Samsung US

Helpful?

reply from Social Commerce

Hey Mark2341, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new device that is not functioning as expected. We have shared a link to a video we have to help you with changing the ear tips of your earbuds. We have also shared a link to the Samsung Support Team to help you with the ear tips that have been damaged during use. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 9, 2024

Casiano

4 out of 5 stars review

Verified Purchase

Wanted to rate 5 stars!

The headphone sound wonderful but the case falls back when opened to remove the headphones... Annoying. Also a little tricky to enter and remove them from case unlike it's predicessor. Also the pinch to pause is not very precise. Wish double tap option. Great comfort and style. Volume up and down swipe is good. Lights are functional and nice. Overall very happy with the upgrade from the buds 2 pro.

Review from Samsung US

Helpful?

Aug 5, 2024

Alex W

5 out of 5 stars review

Verified Purchase

The best buds yet

These are undoubtedly the best earbuds Samsung has made so far. The sound quality is phenomenal and the bass is rich and full. Unlike past models the Buds3 Pro's ear inserts are high quality and grip the inside of the ear much better without sliding. The active noise cancellation with these buds is unreal. The new "pinch and slide" controls on the blade of the bud is particularly useful, however they don't register your commands well when in the rain and your hands are wet. Overall, 5 stars out of 5.

Review from Samsung US

Helpful?

Feb 20, 2025

Weston D Law

1 out of 5 stars review

Verified Purchase

Always a problem

I have had these for about a month now and each time I am done using them and put them in the case they never charge on the first time...no matter what. I feel like I am back in the 80s because I have to blow in the charging case like a Nintendo. I have read other reviews on line and seems to be a consistent problem across the board.

Review from Samsung US

Helpful?

reply from R&R Team

Thank you for taking the time to share your feedback on the Galaxy Buds3 Pro, Weston. Your input is vital as we continue to make improvements. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. To ensure effective charging, please use the included USB cable and a Samsung-approved wall adapter, which are sold separately. Alternatively, the earbuds are compatible with select Samsung Qi-compatible wireless charging pads or phones with PowerShare. When charging wirelessly, position the case directly in the center of the charging pad. If there is a cover on the charging case, it may interfere with wireless charging, so consider removing it if needed. Double-check that the earbuds are seated correctly in the case, as improper placement can disrupt charging. It is also important to inspect the charging contacts for debris, as dust or wax can build up over time. Make sure the earbud tips and wingtips are installed correctly, as this can affect how the earbuds fit in the case. Pay attention to the indicator lights; the exterior light shows the case status while the interior light indicates the earbuds' status. A red flash could signal a concern, so try disconnecting and reconnecting the charger if the lights are not functioning. Finally, examine both the earbuds and the case for damage, as this could prevent charging. If you still encounter difficulties after these checks, please reach out to us at Samsung Support for further assistance. Your satisfaction is important to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 23, 2024

Erik C

4 out of 5 stars review

Verified Purchase

4 out of 5

Love the features of voice commands, the touch to the devices and the clarity. Now weird thing I notice is when I push the buds a bit more inside my ear it makes a really loud screech sound, even though nothing is playing on the buds. Sort of annoying.

Review from Samsung US

Helpful?

Oct 2, 2024

Anonymous

5 out of 5 stars review

Verified Purchase

Beats all other high-end earbuds & headphones.

The sound quality is good as Bose, but these Samsung Galaxy Buds3 Pro has more and better features than Bose's. You can set the Buds3 to adjust the sound as the environment changes. For example, if you start talking to a person nearby, it decreases the ANC so that you can hear the other person.

Review from Samsung US

Helpful?

Jul 26, 2024

Mark

2 out of 5 stars review

Verified Purchase

Not worth the price. Needs more product testing

The earbuds fit a very narrow range of ears. All of the other Samsung buds have fit my ears fairly well these ones fall out Even with the largest tips. The voice detection constantly cuts out whatever you're listening to even if no one is talking just repeatedly does it for no reason.

Review from Samsung US

Helpful?

reply from Social Commerce

Hi Mark, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the placement of your earbuds, and we recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have questions or continue to experience this frustration with the fit. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages