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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Feb 20, 2025
Nik A
2 out of 5 stars review

Verified Purchase

Unexpected Quality, Badly designed features

I will start with saying I'm not a fan of the "lollipop" style earbuds, but I was pleasantly surprised at how nice these fit and stay in my ear and they hold their seal incredibly well while on the move. The sound quality is also unexpectedly decent for such a light earbud bass wise, tho I do feel it could be balanced slightly better for mids and highs. Unfortunately the fun stops there... the feature you need to enable to make them sound nice absolutely cooks my S25 Ultra... there is no reason why they should sell anything with a phone that causes it to overheat that badly. I would give it 4.5 stars otherwise.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your insights on the Galaxy Buds3 Pro, Nik! We're thrilled to hear that you were pleasantly surprised by their fit and how well they stay in your ears during movement. At Samsung, we believe that every detail matters, and the Buds3 Pro design is crafted to ensure comfort and stability while you enjoy your favorite music or podcasts. We also appreciate your feedback on sound quality. The Buds3 Pro are designed with premium audio capabilities, including Enhanced 2 way speakers. Our commitment is to provide a seamless and exciting experience, and your insights help guide our improvements. Thank you once again for your feedback. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Dec 16, 2024
Greg
4 out of 5 stars review

Verified Purchase

Many improvements over the Buds2 Pro

I have mostly positive things to say about these. I'm comparing them mostly to the Galaxy Buds2 Pro since those were the previous ear buds I was using. The sound quality is about as good. The noise cancelling is good. Here are some things I like and dislike about the new touch controls. The little bar to grip them is an improvement for putting them in and taking them out of my ears. I like the added feature of volume control with them. I dislike that it pretty much now requires two fingers for the touch controls because you have to pinch the control instead of tapping it with a single finger. One last complaint is that I've noticed when in adaptive or ambient sound mode it seems to amplify high pitched noises, which I'm hoping will eventually be fixed in an update. For example, if I'm doing the dishes and a couple of them clink together, or if a fork hits a plate, that high frequency "clink" is amplified and uncomfortable in my ears. I wind up turning on noise cancelling at that time to prevent it. Overall, I'm pleased with the product, but enough small negatives to not give it five stars.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Dec 14, 2024
Pedantic lady
5 out of 5 stars review

Verified Purchase

I love the Buds 3 Pro

I was blown away by thr buds' ANC. It was far better than I expected. The adaptive sound adjustment was also a pleasamt surprise and the soumd quality is just what I wanted. The buds shone brightly when I used them for a conference call in public space! For anyone looking for a great quality earbuds, I would not hesitate to recommend these!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 1, 2024
Ellias
4 out of 5 stars review

Verified Purchase

Great for the price but missing multipoint

Great buds. Pair super easily with anything. The case seems good but may scratch easily. I recommend a case for the case. Sound quality, ANC, mic, fit are all very nice. 4 stars because it doesn't have multipoint connection. I have to switch between my laptop and my phone which is quite annoying. There's no easy way to swap back and forth between a windows PC and the Samsung phone.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 27, 2024
Audio Runner
1 out of 5 stars review

Verified Purchase

Time to breakup with Samsung

Good aesthetics, but sadly that's where the positives end. In ear fit is mediocre at best, and I experienced the same issue as many others regarding tips tearing when trying to find a better fit. The pinch controls are often awkward and sometimes unresponsive, giving more opportunities for the buds the fall out as I try to navigate controls. Do not register as being in my ear, which turns off noise cancelling settings in the app. Overall, these buds are completely unusable for me and will be my last try with Samsung for the foreseeable future.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hey Audio Runner, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you were happy with the overall appearance of the redesigned earbuds. We have shared a link below to a video to help you with the changing of the eartips for a secure fit. We have also provided a link to the full device manual to assist you with the settings, and help you align them to your preferences. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your earbuds. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 8, 2024
NigelM876
4 out of 5 stars review

Verified Purchase

Great buds, just need more tips

Lovely wireless ear buds, great features and design. Would be 5 stars if we had slightly better fitting buds tips as often enough without repositioning they time after time, they would fall out. Probably there's a possibility of feature memory foam tips or slight smaller tips to the smallest size currently offered.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 28, 2025
S123
2 out of 5 stars review

Verified Purchase

Eh. Try them out, but they're not worth it.

They're okay. I wouldn't personally get them again. The battery drains faster than previous models I still own. I've swapped around ear tips to get a better fit, and they still work themselves loose. I'm not sure if it's the design or what, but I didn't have this issue with other earbuds. Sound quality is normal, even turned up all the way and with EQ adjusted; it's just bland. The right earbud started to get hot, which is weird. I guess if it blows up, some legal action will be taken, but that's a worst-case scenario.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro. We completely understand your concerns. For the fit, have you tried running the fit test available in the Wearable app? It can help customize the ear tips to better match your unique ear shape, ensuring a secure fit that enhances your listening experience. Regarding the heat you're noticing in the right earbud, it's important to know that all Galaxy devices, including your earbuds, operate optimally within a specific temperature range. While they might feel warm during use or charging, this is generally normal and doesn’t affect their lifespan or overall performance. However, if they become too warm, please be mindful of your usage conditions. Check out the link attached to learn about what you can do if this happens. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support for further assistance. Thank you again for your feedback, and we hope these suggestions enhance your experience! -Kelvin https://www.samsung.com/us/support/answer/ANS10002887/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 10, 2024
Mike K
1 out of 5 stars review

Verified Purchase

Galaxy Buds

Build quality is less than desirable. Bluetooth connection fizzes out when earbuds are in and phone is in back pocket. Ear buds do not properly stay in ear. Sound quality is extremely nasal sounding and not at all an improvement from previous generation buds.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Mike K, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the experiences you mention being less than ideal with your earbuds. For the connection of your earbuds to your phone, we have provided links to a few articles to help you troubleshoot the connection at your convenience. We have also provided a link to help you with the fit of your earbuds, and recommend following that up with a fit test while connected in the Samsung Wearables App. We have lastly provided links to resources to help you with the audio quality including an article and a link to the full device manual to help you with the different audio settings, and to the Samsung Support Team to work with you one on one through chat if these matters continue. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Nov 30, 2024
Mardex
5 out of 5 stars review

Verified Purchase

Excellent ear buds!

The sound quality is amazing. They are incredibly comfortable and the fit is perfect. They have not slipped out of my ears once. The touch controls are a bit awkward but the voice controls render them unnecessary. I often wear them at work so I love the fact that the audio pauses if I remove one bud to speak to someone. The battery life has been more than enough for my needs.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 6, 2025
Mel Malik
5 out of 5 stars review

Verified Purchase

Airbud 3 pros

Samsung has neverl left any stone unturned, take for example the vast improvement of airbud 3 pro's over the airbud 2 pro. The shape is designed to stay snug in your ear canal, noise cancellation is amazing but the feature that gets it all is the sound. These buds sound like you are in a concert and the song is being played for you only you.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992