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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Mar 7, 2025
Bryan
2 out of 5 stars review

Verified Purchase

Words to say. Ears to hear.

I give it a 2 star. MAINLY because the earbuds themselves do not charge sometimes. Especially the right one. You have to move it around and even sometimes that doesn't work. Other than that they sound really good. I just think you shouldn't have to maneuver the bud just to get a charge. Samsung I've been rocking with you since day 1. And do not let me get started on this S25U I got. Someone needs to explain why Samsung Music keeps popping up randomly on my phone. It's annoying.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Bryan. We’re glad to see that you enjoy the sound quality, but we understand your concerns regarding the charging concerns. To help you resolve these concerns, please ensure the earbuds are properly seated in the case, as improper positioning can prevent the charging contacts from connecting. Also, check both the case and earbuds for any debris that might interfere with charging, and inspect them for any signs of damage that may require replacement. Finally, always use the included USB cable and a Samsung-approved wall adapter for charging. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If these steps don't resolve the charging concern, please don't hesitate to reach out to us at Samsung Support for further assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 26, 2024
Firmo
5 out of 5 stars review

Verified Purchase

I really recommend it.

A major improvement in terms of design, I'm more comfortable with these Galaxy Buds3 Pro, the Buds2 felt like they were going to fall off. The sound is very good, I haven't noticed much of a difference with the Buds2 Pro. But what I liked most is the case, the shape and the transparent cover are very practical. Very happy with this purchase. I recommend it.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 28, 2025
Wareagle
2 out of 5 stars review

Verified Purchase

Theyre ok

Not a very good design. Theyre constantlyfalling out becaise thebshaft part is heavier than the budso its constantly dragging down and out, battery doesnt last as long as the buds 2, but controls are easier to use. Give up comfort olfor function and give up creativity to copy another non-named companies design

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and want to help enhance your experience. We noted your concerns about the earbuds falling out. While the design aims to provide a secure fit, it is important to find the right size of ear tips to ensure they stay in comfortably during use. We encourage you to experiment with different sizes to see what works best for you. Regarding battery life, the Galaxy Buds3 Pro offer impressive performance with up to 26 hours of playtime on a single charge and even up to 30 hours with a fully charged case. To help extend battery life even further, we recommend keeping your earbuds in the charging case with the cover closed when they are not in use. Additionally, adjusting the notification settings in the Galaxy Wearable app or the Galaxy Buds app on iOS can also help conserve battery power. We are glad to see that you find the controls easier to use. User-friendly features are a priority for us. Your feedback on comfort versus function and design is important, and we will continue to strive for a balance that meets our customers’ needs. Thank you again for your insights. We hope these tips help improve your experience with the Galaxy Buds! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 19, 2024
Cas F
3 out of 5 stars review

Verified Purchase

Sleek-looking but...

Previous/Next pinch button feels cheap. The swipe for volume gesture is a lot weirder to use in public and a lot more hassle than what Buds2 Pro offers. Personally, this is the only Samsung earpiece that would not stay in my ears if I were to move or talk.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi Cas F, thank youf or sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would be thrilled to help you maximize your experience and get that ideal fit of your earbuds. We have provided a link to an article to help you with the ideal placement, and to a video to help you change the ear tips with ease. We would also recommend performing a fit test with the earbuds in and connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA. Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 28, 2025
RainbowDaddy
1 out of 5 stars review

Verified Purchase

Stick with the Buds2 Pro

A downgrade from Buds2 Pro. Many features including those connected to the contacts detecting whether or not the buds were in your ear are gone. The fit is much worse, they fall out while I'm at my desk whilst the buds2 I could take for a run: it feels like the stems cause them to rotate. the Stems and the case are very difficult to manage and take out / put away. the bright white light on the stems is only there to echo the usual indicator light, but makes it annoyingly bright in dark environments. Playback sound quality improvement isn't noticeable, mic is still just as bad for phone calls: there's no way for me to angle or talk such that it doesn't sound like I'm underwater.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand that transitioning from a previous model can come with differing experiences, and we appreciate you taking the time to share your thoughts. In terms of fit, the Galaxy Buds3 Pro include redesigned stems and ear tips to provide improved comfort and stability. To ensure they stay secure, it’s important to wear them properly. Check the directional markings (L for the left earbud and R for the right earbud), and insert them with the microphone slightly angled toward your mouth rather than pointing straight down. Adjust the earbuds by gently rotating them forward or backward until they feel stable. These adjustments can help reduce the feeling of rotation caused by the stems. The Galaxy Wearable app also offers an earbud fit test to confirm the optimal fit. For sound quality and call performance, ensuring the speaker mesh is clean and free of debris can enhance clarity. Additionally, keeping the Galaxy Wearable app up to date ensures that you benefit from any software optimizations made to the earbuds' audio and microphone capabilities. We appreciate your candid input about the usability of the case and the features compared to the Buds2 Pro. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Dec 27, 2024
Hands Free
4 out of 5 stars review

Verified Purchase

Great Sound, Improved Comfort

The sound quality is excellent. The comfort is an improvement on the Galaxy Pro2. However, the comfort is still not as good as an AirPod. If the comfort was better, I would easily give it a 5-star review. I like the noise cancellation, sound quality, seamless transition from Pro2 to Pro3 with the settings I had already saved on the Pro2. The features such as notifying me of received messages and reading them is also very good. My only complaint is the rigid angle of the plastic. It creates a sore on my ear if I don't get it set exactly right, which takes a lot more fiddling with it than I do with the AirPods. I prefer the feature of using a Samsung earbud with a Samsung phone so I am keeping them. With the Pro2, I had to stop using them because they hurt my ears too much.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Dec 21, 2024
Woodturner
3 out of 5 stars review

Verified Purchase

Less Than Great

I bought these as an "update" for my Buds2 Pro. These do not fit me nearly as well as the Buds2 Pro. Noise reduction is important to me, so constantly fiddling with my ear buds is not great. The case is clumsy, in my opinion. On the plus side, sound quality is fine (I don't do rap, so can't comment on that as far as sound quality is concerned). The Bluetooth range is MUCH better than the Buds2 Pro. Overall, these are a "meh" as far as I'm concerned.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re pleased to hear that you appreciate the improved Bluetooth range and sound quality. We understand that fit and comfort are essential, and the Buds3 Pro is designed with an ergonomic shape to ensure a secure and comfortable fit for a wide range of users. Additionally, we prioritize noise-cancellation technology to enhance your listening experience. With our first-ever, independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to enjoy a broad spectrum of sound. Your feedback is invaluable, and we'll continue to innovate based on user experiences. If you have any further questions or need assistance, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 30, 2024
Neel
5 out of 5 stars review

Verified Purchase

Great Translation

The Samsung Galaxy Buds3 Pro in Silver are fantastic! The sound quality is super clear with great bass, making music and calls sound awesome. The active noise cancellation is top-notch, blocking out background noise perfectly, and the ambient mode is super handy when I need to hear what's around me. They’re also really comfortable to wear, even for hours. The silver design looks sleek, and they fit snugly without slipping. The battery lasts a long time, and the case is small and easy to carry. Plus, the touch controls are simple and responsive. Overall, these are some of the best earbuds I’ve tried – great sound, great fit.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 13, 2024
KARLA
3 out of 5 stars review

Verified Purchase

They're "Okay"

The make screeching/high frequency noises when adjusting the fit in my ears and it's rather annoying. They do not fit in my ears as well as the galaxy buds 2 pro. I have awkward shaped ear holes and smiling talking or moving shifts the buds right out of my ears. That is a shame. I like all the features, just don't like the loud frequency sounds while adjusting and I don't like the fit as well as the last gen.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Karla, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you troubleshoot all of the frustrations you mention experiencing and help you maximize your daily usage. For the fit of your earbuds we have provided a link to an article to help you with the ideal placement of your earbuds, and recommend performing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. You also mention experiencing feedback during your adjustments, and the first recommendation would be to ensure you are not covering the microphone during these adjustments as this can cause the feedback. We have also provided a linkto an article to help you with the audio quality of your earbuds. Lastly, we have provided a linkt o the Samsung Support Team to help you with any additional troubleshooting or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 1, 2024
Woodmaster
5 out of 5 stars review

Verified Purchase

Love them! Sound is Amazing!

They fit great, exceptional sound quality, and love the feature that automatically adjusts the volume when I speak. My only downside is the battery life but I have not owned them long enough to condition the battery just yet and I'm getting about 7 hours out of them on one charge. Highly recommend!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992