We would like to assist you with this ice maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.

It’s unexpected to hear that your Opal icemaker didn’t work properly and that you decided to return it. We only want the best from our appliances, and we’ll be sure to forward your feedback to our product team so we can work to ensure issues like this don’t occur going forward; we hope that we’re able to earn your trust back in the future as we continue to improve.

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your opal icemaker is louder than anticipated. We recommend referring to the link below for normal operating sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=WHIR%20%2D%20When%20Opal%20is%20first,the%20flow%20of%20the%20refrigerant. Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEAppliances

We're so glad you're enjoying your ice maker! The built-in WiFi and Voice Control feature is one of our favorites too—it makes scheduling fresh ice effortless. Plus, with an impressive ice production rate of 38 lbs per day, you'll always have plenty no matter the occasion. And with summer right around the corner, you'll always have a cool, refreshing drink in hand without breaking a sweat!