I would purchase another machine in a heart beat and it has been working great! The card read do not purchase. Purchase from another vendor that is not with Cantalope or Greenlite. Took over a month and a half to get it going and lost sales. One gets the run around trying to setup the readers. Tried to setup readers with other banks to by pass Greenlite and this was not allowed with the reader.

We did a ton of research and landed on this Selectivend Advantage Plus unit. It's the perfect size and saves us a ton of space over two separate machines. Opted for the cash only version but might upgrade to a credit card reader down the road. Delivery went smooth and it we were able to get up and running pretty quickly.

We purchased this vending machine brand new $5,000 from Sam's - within the first month that we bought it the machine stopped cooling our drinks. The machine showed that it was 90 degrees where the soda's were being stored. I called customer service and they did trouble shoot the machine with me and that did not work. So they sent me a part out to replace the compressor or whatever cools the machine. The machine worked for about 2 weeks and then stopped cooling again. I called customer servicer AGAIN and they sent out a repair man to fix the machine. He said the part that was sent out was a used part and that it was defective. He repaired the part and got it to work. About 3 days later the vending machine stopped working/cooling again. It has been almost 2 months now that we have not been able to sale drinks because the vending machine does not cool. We have called customer service almost daily to get someone to repair it and to check on getting a new part. The repair man showed up today and is working to replacing the defective part - however he pointed out to us the part that was shipped was once again a "Used Part" - so issues may arise again. Uggggh. Buyers remose big time! Do not purchase this machine.

This is the second machine of the same type I have purchased. What I like most is the sensors that sense when a product drops. This feature alone sets them apart from competitors, and reduces the refunds I have to pay out. I have had No problems with service.

I ordered the machine in October and just got it last week. However the real issue is that it will except coins but not bills or the card. I like how the instructions made everything easy to figure out but the bill reader not working. Also the cash box is stuck and will not come off.

We have had two machines for 6 months now. If we ever had any questions, they were quick to help us. Participated in the rebate program and submitted our receipts on time and now waiting on the checks to arrive! Great incentive to purchase this machine and get paid back 100% for some of the items that you are putting into the machine. Selectivend is wonderful to work with!!

This came quicker than stated when I ordered. Works great. Card reader works great. It was a little challenging to set it all up, but we got it done and our employees are happy. The shipper did not put it in place or get it off the truck. That was disappointing. Luckily we had a forklift and an employee handy to help get it off the truck.

I ordered this machine because of the rebate program. It was delivered much sooner than anticipated. The machine was fairly simple to set up. I needed a little help. So far, so good! I saved my receipts for my inventory for the first 6 months and it was very simple to submit them. I recommend this one!

Absolutely terrible purchase. It has been over a month and haven't been able to set up the card reader. The machine did not ship with instructions for activating the card reader. I've sent a dozen emails and filled out paper work several times. I have set up 3 separate accounts and still no body has been able to link my device to my account. Everything is through phone trees and e-mail forms. None of these have been helpful and the customer support people they set you up with when you make and account are just sales reps and don't help with technical issues. The will instruct you to send yet another email to an @activation email account. Absolute shambles of a company.

So the complaints about the cashless device and billing, etc. are well deserved. But here's the thing -- Selectivend has nothing to do with the cashless device. I've had countless issues with one of the cashless providers (Cantaloupe) for the last 8 years. But this is a SEPERATE issue from the machine itself. The machine itself is VERY reliable once you get it going (see below). I've used them exclusively for my combo machines for over 8 years. I own 20 of them. They are also pretty easy to work on if anything goes wrong. Yes, "Customer Service" (again, not Selectivend, but Vendnet USA) takes, generally, a LONG time to get to if you call (be prepared to wait around 45min. ). But they are VERY helpful once you get on the phone with them. So why only 3 Stars? The reason I do not give them more stars is because Selectivend (and the manufacuturer, Wittern) need to improve in these areas: 1.) I have yet to receive a single invoice for any of the 20 mahcines I've purchased through Selectivend. Not one. And no, they did not go to my "junk" box -- I've checked. This is entirely unacceptable and unprofessional. 2.) I'd say almost every machine I've gotten from Selectivend has had at least one issue upon delivery (usually minor) that needed to be fixed. So make sure everything works and everything vends, etc upon setup. Quality control is TERRIBLE in my opinion. But once everything is straightened out I've had reliable service with very few issues with these machines. 3) I've had Selectivend CANCEL orders for machines and never tell me. Insane but true. I've brought these issues to their attention. Nothing has changed to my knowledge or experience. So I would purchase this model from Selectivend (or their drink machines, etc), just make sure you understand that cashless is a separate issue and make certain all functions of the machine work properly upon delivery. And forget about getting an invoice for the machine, lol.