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Customer reviews for Selectivend Advantage Plus ADA Compliant Combo Vending Machine for
Selectivend Advantage Plus ADA Compliant Combo Vending Machine
3.6 out of 5 stars
stars
91 ratings65 reviews
  1. 5 stars49% (45)
  2. 4 stars16% (15)
  3. 3 stars4% (4)
  4. 2 stars5% (5)
  5. 1 star24% (22)

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Showing 11-20 of 65 reviews
Jun 21, 2023
Reviewer name: Travis R
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No tech support.

Machine is nice but it is not working 100% and i have been unable to get tech support to answer to diagnose/fix the issue.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

We're happy to hear that you like the machine, but apologize that you experienced issues making contact with our customer support team. For over 90 years we have historically been prompt and accessible in order to help customers. Our card reader partner had EMV regulation changes that resulted in an extended period of high call and email volume to our customer support team. If you are still in need of any help please call us at 800-323-8793 so we can ensure everything with your machine is working as it should be. Thank you.

Jul 7, 2026
Reviewer name: Anna
1 out of 5 stars
1 out of 5 stars review

Good Machine but Terrible CC Reader and Support

The machine is nice and works well, but the Credit Card Reader is terrible. It will take you over a month to get it set up and there's 0% support. If I was to do it again, I'd buy the machine without a CC reader and get one from someone else...anyone else. Cantaloupe %26 Greenlite are the worst companies for CC Processing in the industry - they have no phone number and you get canned email replies when you request information.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Anna, thank you for taking time to post your review. We apologize for the experience you have received from the card reader service provider. Please call our technical support team at 515-875-4218 and they will work to help you. Thank you!

Aug 7, 2019
Reviewer name: CBC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice combo machine

This combo machine was purchased and placed inside a church gym/Fellowship Life Center. It's been great providing snacks and drinks in one machine. Saves space and ADA compliant.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Hi CBC, we appreciate you taking the time to login and post your review from when you originally received your combo machine. ADA Compliance and taking up a minimal amount of floor space are two reasons this combo machine is so popular. Please call us at 800-323-8793 if we can help you at any time. Thank you.

May 7, 2019
Reviewer name: Fire Chief
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fire Station Vending

After receiving our second machine due to an extremely damaged first delivery, we are very happy with our machine selection. The rebate on selected products is a wonderful added plus!!

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Fire Chief, we are happy that you participated in the snack and drink rebate program. While time has gone by since your original review, we appreciate you taking the time to do so and are here to help if you need us. Just give us a call at 800-323-8793. Thank you.

May 14, 2024
Reviewer name: T1
1 out of 5 stars
1 out of 5 stars review

Expensive non working card reader and pay range

I bought this machine about two months ago, so far vending machine works, but I have it with the card reader and pay range together which after weeks of thinking it was the card reader not working the technician tested it out and discovered that the card reader was not working because of the pay range, so I contacted the company to only find out they know of this problem. I found that to be a great disappointment after they knew I kept calling them about the card reader not working. They still have not resolved the issue nor contacted me for a credit because it cost more money to have both the card reader and pay range together and I find it ashame I paid for something that does not work nor do they care that it does not work. No refund for the non functioning pay range nor no service tech to come out to try and repair it. Also, one of the three machines came damaged which I was unable to even let them know since I was trying to handle the card reader issue. Furthermore, tech dept and customer will blame other companies for this issue. I would not buy from them or their parent company anymore. The machine is expensive and the rebate program really does not help in costs. The machine is too expensive feels like I went into business just to pay them for the machines.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Hi T1,We appreciate you submitting this. We apologize that a resolution was not properly explained as the PayRange device does absolutely work with our machines. The matter of not having properly explained it to you has been addressed with the management team of our technical support department. If the PayRange device did not have the correct setting we can walk through how to reset it to ensure the card reader and PayRange devices communicate in unison with the machine. Please email us at clubsales@selectivend.com with your full contact information so that we can promptly assist you. Thank you.

Sep 9, 2019
Reviewer name: LBF Manager
5 out of 5 stars
5 out of 5 stars review

Great experience for 1st time vending

Positives: Easy to learn for a first-time vending owner/operator. I've called customer service 3 times. Twice with the credit card reader company and once for the PayRange device company. Both times they stayed on the line with me until all questions answered and the machine was up and running. The credit card reader is a must-have. The online data-tracking system makes monitoring the device super simple and you're never left wondering how the machine is doing. Sales so far for our airline travelers show 35% credit sales, 65% cash sales. Negative: Not the fault of the vending manufacturer at all, but the description on Sam's Club does not tell you that 4 of the drink selections MUST be 12 oz cans. They are in a high-capacity magazine and this allows the most amount of beverage to fit inside. The other 5 selections are fed by coil system so you can put varied sizes in, but fit less quantity. Before receiving the Owner's manual and finding this out, I had planned to put all plastic bottles inside. Operated the vending machine for 2 months now with no breakdowns.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Thank you so much for taking the time to post your review from when you originally purchased. We appreciate you doing so. Please call us anytime at 800-323-8793 if we can help you. Thank you.

Dec 18, 2022
Reviewer name: Genao
5 out of 5 stars
5 out of 5 stars review

Excellent machine

Our machine arrived 10 days earlier than the expected date. Great. It’s working in perfect condition, we only had problem locating the master sensor since the instructions stated that it was a blue button but it was red. Besides that, very easy to set up. Thanks

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Thank you for taking time to post your review. We greatly appreciate it and are happy that all is well with your combo vending machine. If we can help you at any time please call us at 800-323-8793. Thank you.

Jul 22, 2019
Reviewer name: Kam
5 out of 5 stars
5 out of 5 stars review

Exceptional Machine and exceptional service

Bought this machine 5 months a go. It got damaged in shipping but people in selectivend took care of it right away. This is the second time I am buying their machine. There tec. Support is excellent too. As I said Exceptional people & Exceptional Machine.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Kam, been a while since you submitted your review but the appreciation is dually appreciated. We have manufactured vending machines since 1931 and find pleasure in knowing we have taken care of customers. Thank you for participating in the Sam's Club vending program. Call us at 800-323-8793 if you ever need us. Thank you.

Mar 27, 2024
Reviewer name: Rooterville
1 out of 5 stars
1 out of 5 stars review

Great-When it Works and NO SERVICE when it Doesn't

I bought this product and had issues from day one. I tried to return it but could not get Sam's to respond to my requests. NO ONE will service this machine and it WILL have problems. I am so disgusted with it. We are a nonprofit and this was one huge waste of our precious funds. When it works, it is wonderful but it doesn't much of the time.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Rooterville, thank you for submitting your review. We have manufactured vending machines from our Des Moines, Iowa facility for 93 years and build quality products. The Advantage Plus combo machine is a very popular model. We want to figure out what's going on with your machine and get it resolved so you can enjoy using the machine for the reasons you purchased it. Please call 800-323-8793 and ask to speak with Tom at extension 8400 or email us at clubsales@selectivend.com and reference this review please. We will get you taken care of promptly. Thank you.

Nov 12, 2019
Reviewer name: sodasudz
4 out of 5 stars
4 out of 5 stars review

simple but nice looking drink/snack machine

We've had this vending machine for 6 months now. Only a couple of glitches. One banged up quarter got jammed in the machine which halted sales for a bit until we could fix. {Easy fix via a youtube video.} Another flaw sometimes a soda will burst when dropped. Not sure if its a can flaw or how it happens. But it sprays and makes a mess. We have about 1+ a month leak. The cold drinks drop behind a door that needs to be pushed in and sometimes people can't figure that out even though it clearly states to push door in. Other than these small issues, the machine works great and is a nice size to offer both drink and snack. We also took part in the Selectivend rebate program and are currently submitting our receipts.

Helpful?3OBPLRDM7BG118372512767
reply from SelectivendProductExpert

Thank you for participating in the free product rebate program and for posting your review from when you originally purchased. Your feedback is greatly appreciated. Call us at 800-323-8793 if you ever need us. Thank you.