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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,401-2,410 of 5,648 reviews
Mar 16, 2026
Mountain Widow
3 out of 5 stars review

Not Easy

It took 27 attempts to get the software downloaded. You just don't get it that not everyone has access to high speed internet especially in rural areas. Some special situations are hard to find,

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
B Car
5 out of 5 stars review

TurboTax has helped me better understand my taxes

TurboTax support has been helpful in addressing and resolving tax questions. I have been a user for over ten years and use it because it is PC-friendly, has the features I need, and is accurate when filing my taxes.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 20, 2026
Al Kap
4 out of 5 stars review

Turbo Tax needs a future years forecast tool

Did not allow me to indicate which 2024 tax file to use. Grabbed a "what if" for 2025 to determine potential 2025 tax liability. A "forecast" function would be appreciated to account for known income/expense changes expected in the following year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 22, 2026
NMIM
4 out of 5 stars review

Improve Import Function

Please fix Turbotax to import combined (both Div & Int) 1099's from C Schwab. After more than 20 years I'll be looking for a tax application that can import all data.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 1, 2026
LucyLuLu123
3 out of 5 stars review

Hmmm...Changes to Product were not improvements

I have used Turbo Tax for 30+ years and this is the worst release yet. Things that were easy before were now complicated and visa versa. Was not happy with the product. It also had bugs.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
D345
1 out of 5 stars review

Horrible for state taxes

The state tax product is horrible. Some dollar figures did not automatically populate, even though TurboTax had all the necessary information. As a result, my state tax took a lot more effort than it should have.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
XNeverAgainX
1 out of 5 stars review

Last time

Took me over 9 hours to figure out a solution to a missed RMD for an inherited IRA. One of the "Experts" hung up on me. This is my final year with Turbotax.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
Try fixing this product
3 out of 5 stars review

Technical nightmare

This year is the worst experience I have ever had with this product. I am unable to save my document. I see it, but get error messages that the "file does not exist." It has even prevented me from transmitting my return.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 3, 2026
Not Appreciated
4 out of 5 stars review

Limitless Convenience fee was not appreciated

Overall, for tax filling it was good, but the 2.94% convenience fee for paying your "Federal taxes due" (using a credit card) was not appreciated. I will look around next year for other providers to see if they do the same.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Mar 6, 2026
annoyed user 3
3 out of 5 stars review

annoying new interface

I explained all in my first review of why I didn't want audit review. I'm not going through that again. But keep in mind, this is why my review is going down. Here's another problem. Why do I have to review things twice?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855