very easy to follow the interview question process. Seamless and love the interface of refund amount summary window as I progress through the return. Have used Turbo Tax going on 7 years.

This year is the worst experience I have ever had with this product. I am unable to save my document. I see it, but get error messages that the "file does not exist." It has even prevented me from transmitting my return.

i FIND IT EASY TO USE, ACCURATE, MANY EXCELLENT FEATURES AND IS COMPATABLE WITH THE IRS. THE ONLINE SUPPORT IS GREAT AND THE INTERFACE IS EASY TO USE;

TurboTax should include support for Form 8621. Not having this support caused a lot of pain to create the forms and also, it did not support e-file due to this.

The changes on entering Interest and Dividend earnings between the 2024 and 2025 versions slowed me down a lot. The 2025 version was not intuitive and had me do extra work to make my entries.

I've been using Turbo Tax since its inception. I find it very user friendly and the customer service is outstanding. Whenever I've had questions, I've always been able to reach someone to settle my nerves. It's the best.

I have been using Turbo Tax for many years using many states and duty stations and this year had a heck of a time with errors. I do taxes for all my family members and caused me research many entries. It too twice as long as previous years.

I asked several times where I could input the IRS number provided for Identity Protection Identification number (IP PIN) and the system never provided me an answer to input this information. It did last year.

As always, I have come to rely on Turbo Tax for filing my taxes. My situation is very simple not requiring deep analysis, tax advice, or additional forms. Thanks Turbo Tax.

The application is great, however the continual marketing effort to sell us intuit products was distracting and at times confusing, making it difficult to to stay on track - distracting!