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Sam's Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,001-2,010 of 5,645 reviews
Feb 20, 2026
ajsinco2
3 out of 5 stars review

TurboTax has issues every year, different ones

I had a long detailed text here with 4 stars -- and you wiped it out by accident and I'm not typing it in again -- changed to 3 stars -- there are a lot of bugs and disconnects, good luck reporting them though, when even THIS UI is buggy.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
Nelson212
1 out of 5 stars review

1099-DA from TXF import impossible

1099-DA is not supported by importing txf file, this was extremely frustrating, I had to restart several times and eventually use online first to get the 1099-DA successfully added

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 19, 2026
Kenth70
5 out of 5 stars review

The Tax Preparation Support You Can Count On

Excellent interface and ease of use. Accuracy gives you confidence as you negotiate the Tax process. Have used other tax packages and this is the best by far.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 7, 2026
SusanNow
1 out of 5 stars review

Not Happy With Turbo Tax 2026

I have been using Turbo Tax since 1993 and this year it was so confusing. Quick question - Since I am 87 and haven't changed my status why are all those stupid questions that I have been answering for years.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 17, 2026
Rpetrut
3 out of 5 stars review

E-File for WA residences are horrible

Washington State residents do not have state taxes, only for those eligible for some Families of which I am not eligible . Due to this glitch, even if I don't need a state filing, I can not E-file my return

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 7, 2026
SLU3
4 out of 5 stars review

Activation problems

After down loading turbo tax I had trouble opening the download to start entering data. Need more complete instructions than just "follow steps to install and activate". What are the steps?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 13, 2026
Queenie95
3 out of 5 stars review

Update erased all of my work

The system worked fine until; the most recent update and it cleared everything I had done the day before and I had to start from the beginning and that was horrible. Fix this problem and the program froze more often after the update than before.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 19, 2026
prh822
4 out of 5 stars review

It has changed and I had troubl installing it and

I had so much difficulty to installing the product this year, importing info from last year into this year. I have used Turbo tax for decades this year was very difficult.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Customer Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 11, 2026
LAS2026
1 out of 5 stars review

Problems updating

Terrible. I have used TurboTax for over 20 years. I have Windows 11 installed and still have problems getting TurboTax to update. Spent excessive amount of time with these known technical problems. Never again!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 14, 2026
LLoweeee
3 out of 5 stars review

Program Error

program does not transfer ira conversion to roth correctly in the AL state tax forms. I had to google how to fix and manually adjust the state return.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855