I am going back to using an accountant next year. Turbo Tax was more difficult to use for 2025 than it ever has before, and I've used it for many years. It probably took me twice as long to do my taxes this year as it has in previous years.

Why was I charged for State efile. when my Premier product included a free Federal and 1 State efile? Also, the product worked relatively well until the end when I attempted to efile my returns. Very confusing.

It's easy to use and downloading information directly gives me confidence in the accuracy of my return. The step by step format comparing results to prior year helps me make sure everything is complete and correct.

I always felt comfortable with Turbo Tax but this year I had a difficult time with entering a retirement account I had to identify as Other. Because of that my tax liability almost doubled. I went back several times until I got it correct

pls make it easy - (and prompted?) - to view the tax return to be filed (as it would appear completed to whatever point in the process) as it would appear if filed by mail in printed form.

Turbo tax is a good product but I resent the hidden fees that you always add! I will never use your product again because of this! I have used your products for over 15 years but NO MORE YOU CROOKS!!!

I had three W-2s to deal with (one was a W-2c for corrections), and I think it would have been beneficial to submit the copies as PDFs to the IRS in order for them to review, and ensure the 1040 was accurately annotated.

The software errors in the drop-down added-details lists are very disappointing. I report these blatant errors every year, yet they persist year after year.

I have used TurboTax for over 20 years and always had good experiences. I use the step by step prompting to make sure all of my concerns are covered. The computations on my returns are always accurate.

As a long-time user (since 1985) of TurboTax, I was again pleased with the thoroughness of the Personal software DESPITE a less-than-stellar experience with TurboTax Business this year (which was much less polished than the Personal software).