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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,991-2,000 of 5,645 reviews
Apr 8, 2026
Swimmer45
2 out of 5 stars review

Turbo Tax for 2025 was terrible

I am going back to using an accountant next year. Turbo Tax was more difficult to use for 2025 than it ever has before, and I've used it for many years. It probably took me twice as long to do my taxes this year as it has in previous years.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 8, 2026
FMP 1
3 out of 5 stars review

2025 Premier Tax Product

Why was I charged for State efile. when my Premier product included a free Federal and 1 State efile? Also, the product worked relatively well until the end when I attempted to efile my returns. Very confusing.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 24, 2026
Bnb99
5 out of 5 stars review

TurboTax takes the worry out of filing taxes

It's easy to use and downloading information directly gives me confidence in the accuracy of my return. The step by step format comparing results to prior year helps me make sure everything is complete and correct.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 12, 2026
Maggie431
4 out of 5 stars review

Pension Plan

I always felt comfortable with Turbo Tax but this year I had a difficult time with entering a retirement account I had to identify as Other. Because of that my tax liability almost doubled. I went back several times until I got it correct

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 25, 2026
arnholt
4 out of 5 stars review

return viewing option

pls make it easy - (and prompted?) - to view the tax return to be filed (as it would appear completed to whatever point in the process) as it would appear if filed by mail in printed form.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 16, 2026
Painter65
2 out of 5 stars review

Hidden Fees that are unethical

Turbo tax is a good product but I resent the hidden fees that you always add! I will never use your product again because of this! I have used your products for over 15 years but NO MORE YOU CROOKS!!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 26, 2026
Bernie_1
4 out of 5 stars review

Ability to Attach PDFs with e-File to IRS

I had three W-2s to deal with (one was a W-2c for corrections), and I think it would have been beneficial to submit the copies as PDFs to the IRS in order for them to review, and ensure the 1040 was accurately annotated.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
DavidAZ2025
4 out of 5 stars review

TurboTax Contains Software Errors

The software errors in the drop-down added-details lists are very disappointing. I report these blatant errors every year, yet they persist year after year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 1, 2026
JVriv
5 out of 5 stars review

TurboTax is easy to follow and complete

I have used TurboTax for over 20 years and always had good experiences. I use the step by step prompting to make sure all of my concerns are covered. The computations on my returns are always accurate.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 4, 2026
JayOUAFMN
5 out of 5 stars review

TurboTax Personal remains top-notch.

As a long-time user (since 1985) of TurboTax, I was again pleased with the thoroughness of the Personal software DESPITE a less-than-stellar experience with TurboTax Business this year (which was much less polished than the Personal software).

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.