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Sam's Club
Sam's Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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3.8 out of 5 stars
stars5,705 ratings5,645 reviews
  1. 5 stars42% (2,408)
  2. 4 stars25% (1,406)
  3. 3 stars17% (952)
  4. 2 stars8% (434)
  5. 1 star9% (505)
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Showing 1,981-1,990 of 5,645 reviews
Apr 6, 2026
RUHOO
4 out of 5 stars review

GREAT PROGRAM WITH MINOR QUIRKS

I love using Turbotax, it explains things well. The only thing that I don't like is that when you return to the returns, boxes that you previously checked show unchecked. I have complained about that in the past, but maybe it fell on deaf ears.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 15, 2026
Jo48T
1 out of 5 stars review

TurboTax cannot import Wells Fargo tax documents!!

TurboTax could not import my tax documents from Wells Fargo Advisors. This made taxes extremely difficult to file this year. I have used turbotax for close to 15 years, but I will find another solution next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 17, 2026
Rpetrut
3 out of 5 stars review

E-File for WA residences are horrible

Washington State residents do not have state taxes, only for those eligible for some Families of which I am not eligible . Due to this glitch, even if I don't need a state filing, I can not E-file my return

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 19, 2026
Bitsmasher619
4 out of 5 stars review

Worked well but should include basic trust forms

Has always worked well for me for thirteen years. I prefer the desktop version. I would like to see forms 1041 and IT-205 included as I just set up a trust for my dependents and can't justify paying for the pro version for a very basic return.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Mar 25, 2026
0JAB1
5 out of 5 stars review

Taxes almost done!!

I wish that was an index for use in searching for particular sections to record data. I often find myself "googling" to find out which I should record particular date in.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 28, 2026
Refund every year
5 out of 5 stars review

Great Product-Taxes made easy to understand

Yes it takes time to process your taxes using Turbo Tax but it also saves you much more money if you choose a local tax prepation compny. The program covers everything step by step in easy to understand language. Great Product for the money !!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.

Mar 4, 2026
R P M
4 out of 5 stars review

I still prefer DVD distribution.

My original copy of the authorization code came in and landed in JUNK while I was in the hospital. it was subsequently trashed before I could see it. QMID codes can be found using CoPilot or an equivalent tool.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 27, 2026
rodneypie
4 out of 5 stars review

Turbotax is good.

I find confusing the user interface that has the boxes for various categories of data for electronic downloading from institutions. The seemed to overlap.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 17, 2026
GlitchTT
5 out of 5 stars review

Glitch in latest TT 2025 update

Program did not load after the latest TurboTax 2025 update. Shut down PC and restart only partially solved the problem. A repeat click on TT icon in Windows eventually were needed after the shut down and restart.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Customer Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 23, 2026
Entering IRA RMD
4 out of 5 stars review

Problem with IRA RMD pages

I had difficulty understanding the input pages for entering my IRA RMDs. I knew what needed to be on the 1040 and had to try several different things in order to get the correct numbers out of the system.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .