will not use again. software writers lazy. unable to readily retrieive returns in process so had to do full returns 3x. RMD questions really need to be rewritten. your explanation prompts are only helpful half the time.

If you already know how to file your taxes, TT is great. But if you are very new to taxes and don't read at a college level you will have problems understanding what you need to do.

I've been using the Desktop version for years and years. I find the software accurate, and whenever I call TT with a question, I find the Associate very knowledegable.

I like TurboTax, but it needs the option to zoom to a larger font. The new icons for interest income are ridiculous. You "dumbed down" the software too much in 2025. The 2024 interest income screen was better organized and easier to use.

Fairly easy to use. You still need all your documents to check entries. Our return is fairly straight forward year to year. Live support is worth the $ if you have a question on what to enter.

Hate the new format that you have changed to. Program automatically tries to suggest we have a Canadian Pension. You costs for incremental states is crazy expensive.

Was FORCED to use RPS (Refund Processing Service) to have refund electronically processed. Pop-up document said you don't have to use the RPS service, but there was no way to electronically file return without paying RPS fee!!!!!!!

excellent product - i only have one complication, so mine is relatively straightforward. it took about 3 hours to complete. This year, i didn't have any confusing questions.

Had a glitch this year where it thought my retirement was my spouses (who previously died). I had to delete the whole 1099 info (that transferred over) and enter it all manually.

I have used Turbo Tax for many years. It is easy to use and guides you through the steps as you enter the information and answer questions as you complete your return. There is online help available and live tax advice available as well.