I've used Turbo Tax for years and have always been pleased with the results. Although I am a tax profession, it it very user friendly and I think most people would be able to follow along and use it. I've never had the IRS come back to audit me and the only issues I've had have been of my own misunderstandings.

Recent changes are too complicated when entering interest and dividends from different accounts from the same institution. Cannot tell which account until after you commit to entering interest, dividends or stocks/bonds. Then you are locked into that action even if that account doesn't have that type of income. I've had to delete the account and then re-enter it. I'm thinking of changing to different software in the future. I volunteer to do taxes for the elderly and the other sofwares are much easier.

Going back and reviewing previous input was often difficult or, seemingly, impossible. I tried to look at what information was downloaded from my investment accounts after I was way past that, and I never did find a way. You need to assume that everything isn't going to be right the first time.

I've been using TurboTax for years and I love it. It is easy to use and the features are great in terms of allowing you to easily file your taxes no matter how complex. It is accurate and they have professional agents on standby to discuss any complex tax issues!

I am able to calculate my taxes myself using TurboTax.Have done so for several years. I now use the home-and-business version. The interface is pretty good; handy retrieval from prior year's return. Nice break-out bubbles for explanations in context, helpful on-line community, and easy access to purchase individual help. Didn't need that help this year, but last year the person was knowledgeable and courteous. I will use TurboTax again next year.

The help system is horrible. I asked several simple questions and the answers were not helpful. Finding forms was a nightmare. I had to manually look as the search never found the form even when I put in the form name. The self-employed healtcare info was terrible. It had me enter my healtcare deductions in two places which resulted in incorrect deductions. I had to manually change the entries to correct it.

I have been using TurboTax since the 1970's. I have been very pleased with this product. I have used another tax preparation product for other venues, but I prefer to continue to use TurboTax for my tax preparation. I have received refunds and had to pay, but I was confident that I had good data prepared.

For the first time in years, I had a problem with the software. The customer support person was amazing!! It took quite a while and help from another expert to figure out that I had the wrong version of a Microsoft product installed on my computer. After getting the updates, I started my taxes all over again and things ran smoothly. Thank you so much Sharee!!!

I would have liked to upload a pdf copy of all my tax docs and let the program enter all the info from those docs. I had to enter many of them manually. And if there was an area to upload all of my documents, I couldn't find it. Other than that, it was a great service.

I am disappointed that this version of Turbo Tax did not import my information from my 2024 return. I have been using TT since 1985. It always imported personal information before. Also, when I imported Mutual Fund data from Quicken, it imported all the funds transactions, leading me to believe I owed $83,000+ in federal taxes. I had to delete forms and start over