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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,183 ratings3,155 reviews
  1. 5 stars48% (1,520)
  2. 4 stars23% (730)
  3. 3 stars14% (435)
  4. 2 stars7% (228)
  5. 1 star8% (270)
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Showing 591-600 of 3,155 reviews
Feb 18, 2026
MEvergreen
4 out of 5 stars review

TurboTax is OK

Generally good. I've been using it for years. But one issue is still murky - the entry of the IP PIN numbers. It should be clearer that if one needs to (has to) enter the IRS's IP PIN codes, it has to be done differently than in the 5-digit passcode fields. It's a shame that that (actually critical) detail, which caused rejection of the forms is not handled better.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 25, 2026
Hatedoing Taxes 2025
2 out of 5 stars review

Doesn't put all entered info on the forms correctl

It had some major holes in placing information we provided on the forms, (ex:1099-G) on the Schedule F. This caused a major shift in our refund (went from $5000 to $700). Fortunately, it was discovered in the review process. This work in previous years, but didn't this year. Makes me concerned that all was "caught".

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 21, 2026
Ahle
4 out of 5 stars review

Working online has some problems that I never had

Did not update the sections as I went along. I would "save" for the day and return to it, only to find that the refund amount was different. In addition, when I came back what I saved, it would take me to a form that didn't include all that I had finished the day before. I had to search for a copy of what I had actually finished, without any idea of where to find the most up-to-date form. It would turn out that there were multiple copies saved, rather than each save writing over what had been saved before to ensure that when I came back to it, there would be only one copy, the most recent.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 11, 2026
George xxxx
3 out of 5 stars review

meed more edits and help

problem dealing with To fix the "State/Local ID" error on the Carryover Worksheet in TurboTax 2025, switch to Forms Mode (desktop) or Tax Tools/Tools (online) to locate the Federal Carryover Worksheet. Explicitly enter "0" for any prior-year amount you know is zero, rather than leaving it blank, or delete and regenerate the worksheet entirely, as described in this JustAnswer post meed more edits in this area

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 11, 2026
FunnyThing
4 out of 5 stars review

TurboTax needs some fixing

The new version is relatively ok to work through, but I had major issues transmitting the forms. The TurboTax program locked up on my computer for hours. Finally had to call and ask for help. The agent I got was nice and super proficient, we finally decided to send the federal forms separately. I will send the state after the feds accept theirs. That is a pain in the butt, but it worked..

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 18, 2026
Captain Dan E
5 out of 5 stars review

Turbo Tax works for me!

I save all my data throughout the year and start on Turbo Tax in December. I work on it, using the step-by-step process for the most part. This year I worked on inserting my data for 2 1/2 months. I always review every worksheet and form and print out copies of 'as filed' and all worksheets. 143 pages this year!

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Mar 24, 2026
yaz_8
3 out of 5 stars review

really should be better

Every year I use TurboTax, and every year I'm disappointed by the lack of improvements and places where it obviously should be able to calculate or import information, and it just says "enter this yourself" . I also dislike the prodding to use the online product or pay extra for simple questions.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 11, 2026
wetfeet
4 out of 5 stars review

TurboTax does the job

I am able to calculate my taxes myself using TurboTax.Have done so for several years. I now use the home-and-business version. The interface is pretty good; handy retrieval from prior year's return. Nice break-out bubbles for explanations in context, helpful on-line community, and easy access to purchase individual help. Didn't need that help this year, but last year the person was knowledgeable and courteous. I will use TurboTax again next year.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 24, 2026
RJAmico
4 out of 5 stars review

TurboTax is thorough, detailed and detailed.

We have been TurboTax customers for several years. We find the services relatively straightforward and easy to use. If there are any concerns it is when you try to re-visit a particular area and want to update it. There are times when it is not entirely clear how to proceed.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 22, 2026
California tax payer
3 out of 5 stars review

Terrible

turbo tax does not recognize the hotel pensions in California. The distribution codes for pensions are not explained or described. One has to research it outside of turbo tax. also, it is glitch. The USE Tax prompts errors. Terrible. Turbo Tax has gotten worse the past 3 years.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854