I have been using TurboTax since it first came out. It seems like I answer questions that don't record but it catches is on the final review. I have never had an audit and I get all the deductions allowed. I do my taxes, my mothers and sister in-laws.

:( :( :( Decent product - but HATE/DETEST/LOATHE the absolute perpetual upsell of it. I'd rather pay more upfront than have popups and prompts throughout the session/warnings to upgrade. And guess what - if you want to EFile your state taxes, it's $25 more. Also, making it extra for online help is VERY cheap. For this reason, I probably won't use Turbo Tax next year. Overall, a decent product, if they got rid of all the annoying attempts to upsell throughout when you use it, it might be worth it, but right now - it's not. :( :( :(

I'd give it 2-stars (or less), but I was able to complete taxes using the "Forms" option; which is slower and more complicated than Easy Step. From one of the updates on (because you're forced to keep updating), it would randomly "hit a snag." I've relied on TurboTax for many, many years and this is the first time I'm not confident that everything is correct.

This was difficult to use. I cannot get to creating a PDF copy of my returns. I still have not figured out how to do a second return on the desktop even though the advertising says I can do 5 returns on the same computer. It was way easier last year. you just made it more difficult. I have spent fruitless hours trying to maneuver through printing and trying to get to the next tax form.

Turbo Tax was fairly easy to use. Some of the features were difficult to access, including how to print. Would also like to have the ability to print individual screens, especially through the final stages of payment, refund, and successful filing notification.

Need improvement in few places, one place where, how to select backdoor Roth conversion. A wrong choice can end up paying taxes on this. Need some clarification on if you are doing backdoor conversion, select this option, rather than allowing user select a wrong one and end up paying tax.

2 items: 1. Why am I charged $40 to process the direct deposit refund? People have told me that they file online & don't get charged for direct deposit. What gives? 2. The program missed the IRS change of no more refund checks being issued. I file my son's return & requested a check. I got a letter from the IRS stating they can't issue the refund because there wasn't proper info for direct deposit as the IRS is no longer issuing checks.

I appreciate that TurboTax carries my previous year's information forward. It saves time and ensures accuracy. However, this is the first year I ran into glitches with the software. I purchased the software and downloaded it, and did all updates that appeared. But twice, while entering state tax information, I could not get past one or two of the screens. I googled the answer, which did not appear in the TT2025 help section. Eventually I got it working and was able to file. If there are known problems, the problems should be easily explained within TT, so users don't have to search outside the program for answers.

The experience is good, I trust the accuracy of TurboTax, and I've used it for at least a decade. I did not need the extra tax help, but it's good to know it's there. It's Mac-friendly and acts like I would expect it to, on my MAC machines. The interface is a little non-intuitive at times, and I say that mainly for new users. But I come back for it year after year because I trust it. I think even if I used an accountant, TurboTax could certainly help you pull everything together for that meeting.

Overall great product; however, I had to create my return on Windows 10 running on iMac Desktop with Parallels since I don't have/nor want Windows 11! As such, it seems that the TurboTax file download didn't work on this configuration as I had to manually download and print the tax docs from all my financial institutions. Also, the fact that TurboTax 2025 won't run on Windows 10 was announced very late in the year requiring a work around for Windows 10! Not good! Otherwise, I would have rated it 5 stars.