I efiled the 2025 federal and two state returns. All were accepted by the taxing agencies. Now I have to amend all three returns. TurboTax says I can't efile the state amended returns because they were submitted using TurboTax but not efiled. TurboTax is inaccurate, totally wrong. The return copies include the notices of acceptance. It is a big ordeal to have to mail three sets of dozens of redundant pages.

I tried to do my taxes this year on line (at turbotax encouragement). When I got almost done something was missing. I am a long time used of turbotax and have always used the previous years return to catch any thing that I might have missed. Since I could not see the forms like in the desktop version I attempted to go back to that mode. I tried everything for awhile and then called support. They told me that you could do that but needed to start all over since the information input could not be transferred to the desktop version. It clearly said that if I did not like the online version I could always go back to the desktop version. The material conveniently did not mention but you would have to start all over again. So I ended up doing my taxes TWICE this year. Anything that makes me do things twice in order to complete is going to get a poor rating from me!

The new Federal ID pin is different than my selected pin however it is not obvious where or how to enter this pin before e-file. My return was rejected twice before I found the area to enter this special 6 digit pin. There is no Federal tab at the top of the page just State tab. or tab for "other tax situations" as directed in the instructions.

On one section of the software, a box was already checked and the program would not let me delete it which caused a huge problem until I figured out how to call up the form then right click on the mouse and then found "override" and clicked on that so I could correct the software's mistake. Took a long time to handle that situation and I wasn't pleased.

I was talked into trying the online version for free. IT SUCKS! I got completely done with my returns and the online version had a glitch in programming for the State return. Since there is no way to go to forms to edit, I had to RE-DO my return in the desktop version. It also does not save so you can alternate or switch back to desktop if something is right in the online program. VERY DISAPPOINTED in the online version and I will be VERY UPSET if Turbotax does not improve the online programming before forcing us al to transition ove.

When I started my taxes, I had paid for and wanted to use TurboTax desktop. I was somehow taken to TurboTax online instead of TurboTax Desktop. After completing inputting all my information, I wanted to print my return to review it. That is when I realized that I was not in Desktop but on TurboTax Online and that it was going to charge me $298 for TurboTax Online instead of the $130 I paid for TurboTax Desktop. So, I had to loose all my work and start over with DeskTop. This was frustrating. I realize that I should have noticed sooner, but I also feel like TurboTax is really pushing the user to try to get them to use the online version. I don't like that.

I have done TurboTax for over 30 years and will continue to do so, but this year was much more difficult since I had to buy a new computer (Win 10/11 issue) and no physical disc. Therefore I wouldnt add anything more to my plate, even though I was offered a "free" use and filing online with pro help. I like the security of having my data etc. in my own hands.

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

I've been using Turbo Tax for years and have not seen any improvements with features when entry errors are identified. It does not explain well why the error, how to fix entries and offer "specialized consultation service" to address specific or unique tax situations. I wasted over 2hrs circling around the application with a unique tax issue but was not able to override the corrections.

Horrible product that does not work well. You cannot import 1099-DA into their desktop software. Online Turbotax does not allow you to upload csvs or any other text format for importing those transactions. Their PDF processing of the transactions are horrible and misidentifies amounts.