The only difficulty we had with TurboTax is we were deemed ineligible for a credit in a particular instance, but were not told why we were ineligible.

Canadian pensioner bug was insistent I was Canadian with no way to remove. I've been using TurboTax for well over a decade this has been the worst version.

Efile was not able to be processed, instructions how to correct the problem did not work. Very disappointed because I have been using turbo tax for over 10 years.

Turbo tax live experts were terrific however, the chat and community search to answer questions were horrible. Never was able to determine my topic requests accurately especially the AI chat on the software itself.

I've been using TurboTax for over 20 years. The program is easy, guides me through all my information, and stays up-to-date. It recognizes my special issues as a minister with filing.

I like Turbo Tax for its easy to use Step By Step and the Forms Screens. Easy to navigate. I feel that Turbo Tax does the calculations very accurately, and that gives me confidence in my tax filings.

Turbotax was user-friendly. We have two 1099 businesses, along with our regular employment and retirement income. Everything was straightforward and easy to comprehend.

Importing doesn't overlay last year's data so an extra step is required to get rid of $0 sources. It decided not to print my Electronic Filing Instructions for the first time ever. Help is antiquated and sorely needs AI.

The Federal section is okay. The state sections, however, you need to know what you are doing because the federal information does not always get carried over to the state form. State E filing fee is ridiculously high.

past editions of turbo tax home and business were much better , especially at it pertains to looking at charitable deductions for multiple items....This one took forever ....Sooooo disappointed in revised software...So un-user friendly