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Customer reviews for TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11) for
TurboTax Desktop Business 2025 Email Delivery, Federal Return Only + Federal E-file + $10 In-Product Credit (Win 11)
3.9 out of 5 stars
stars
3,224 ratings3,196 reviews
  1. 5 stars48% (1,534)
  2. 4 stars23% (745)
  3. 3 stars14% (439)
  4. 2 stars7% (229)
  5. 1 star9% (277)
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Showing 1,231-1,240 of 3,196 reviews
Mar 25, 2026
Reviewer name: Richard 26
4 out of 5 stars
4 out of 5 stars review

TurboTax is not as user friendly as in the past

When I ran the check of the tax returns and some errors were listed, I had difficulty finding where to correct some of them. The reference was to the IRS forms but it wasn't easy to find the corrections in Turbotax.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 16, 2026
Reviewer name: Gina0921
3 out of 5 stars
3 out of 5 stars review

Get rid of AI

Your search gives an AI asking what forms I want - unable to ask a question. I have used this product for over 30 years, and I have never been this frustrated in doing my taxes.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 27, 2026
Reviewer name: Papafine
1 out of 5 stars
1 out of 5 stars review

Desktop 2025 has serious problems

Many problems downloading updates. Had to remove & reinstall once so far. Updates still not working correctly. Program also has some screens which ask for irrelevant information.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 20, 2026
Reviewer name: Scott1218
2 out of 5 stars
2 out of 5 stars review

TT gets clunkier every year

This software gets harder to interpret each and every year. This needs to be simpler with a better UI and HELP. It's overly bloated and for the normal person it's painful to use.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Feb 14, 2026
Reviewer name: Stotwest
4 out of 5 stars
4 out of 5 stars review

Pretty good.

Generally, pretty good. I've used TT for 30 years or so. I always need to engage the help line at some point for most returns. I do several family members' fillings every year. Assistants are pretty universally helpful and courteous.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 12, 2026
Reviewer name: Winski2
5 out of 5 stars
5 out of 5 stars review

CT Auto Property Tax

only problem is in CT we have "auto property tax" based on their value. If you itemize, it difficult to find where to put this. I do not itemize, but i always enter values to see if I qualify.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 8, 2026
Reviewer name: Lucaenzo
4 out of 5 stars
4 out of 5 stars review

TT

TurboTax works well for me. I'm able to complete three other returns as well, Because of that I run across other characteristics and issues that TT handles well.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Apr 14, 2026
Reviewer name: Mich222
5 out of 5 stars
5 out of 5 stars review

I will sleep good tonight. Thank you.

I spoke with a few. The last one was the game changer. She found all my errors and saved me money. She was very kind and patient with me. It took a long time, but she helped so much. Worth the money spent. Thank you, I will sleep good tonight.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Apr 13, 2026
Reviewer name: BatCat99
5 out of 5 stars
5 out of 5 stars review

TurboTax on Target

We have used TurboTax every year since it was first introduced and have been very satisfied with the product. Prefer the desktop version for ease of handling, without worry over internet issues.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
Mar 18, 2026
Reviewer name: rainmaker 300
5 out of 5 stars
5 out of 5 stars review

works great

Works well on my new windows 11 laptop. Please note that the payment page is to long, can't hardly see the continue button on the bottom of all the page. Please consider making these pages a smidge shorter.

Review from turbotax.intuit.com
Helpful?4H9524LFFD2818298862854
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.