When the federal return was rejected, I went and secured the IP PIN, as instructed. When I came back to Turbo Tax to resubmit there is no place to enter the IP PIN. This leaves no choice other than to print the forms and mail.

This is the first time I used Turbo Tax online instead of desktop version. It was difficult to jump back into where I was last working or maneuver through items i needed to update.

Ypu just keep making it harder and harder. I have used turboTax Business for 15 years. it used to be user friendly. I will see about a competitor next year!!!!

Using Turbo Tax for years. Do not like having to say no to Audit defense numerous times when it comes up on the screen. Also don't like that Turbo Tax keeps prompting me to do state return when there is no state return to do for Florida.

The E filing was not smooth and would not file. I had to turn off my computer and reload to get new updates after getting new updates already. Installing a store bought product was difficult and not intuitive at all.

I have a dependent that files just a basic return. I wish I was able to file with this program but I have to get a ez form one seperate I would pay a few dollars more to have that option.

Overall I am happy with Turbot Tax. I have used it for years. I do hate how they always make me pay money to file my state taxes when the state does not charge at all. It makes me feel like I am wasting money.

Instructions and self-guided option were self-explanatory, easy to follow and highlighted areas/questions/options that needed to be addressed as I was going through all the sections.

Typically I have great results from Turbo Tax but this year was different. The software was difficult to use and even stopped working at the end of my return and forced me to quit and start over again. I had a very difficult time with it this year.

I thought your Online App was a real waste of time. I tried it for a while, but it was under powered and I had to start over with the desktop version.