Excellent product. Parts easily numbered. well packaged. Directions were great, but using the Bilt app made directions even more clear. It took 5 hours to open the packages and sort out boards and hardware. The inventory list in each box is helpful. Extra screws, nuts etc were provided. We did purchase heavier duty concrete anchors to use Beware that the blue plastic wrap took 2 people nearly 3 hours to peel off. Total build time for my son, with assistance from my husband was 12 hard hours (not including sorting and plastic removal.) The only step we differently was the roof. They had no available help to lift into place, so our son screwed the roof panels on from the top. He has quite a bit of building and ladder experience, and he's tall and flexible... it was no problem for him. We are very pleased! will be adding new furniture and lights soon.

This is an excellent gazebo. The quality is great, and instructions were easy to follow. We coated the wood with a sealant as recommended. The gable ends require two people at least to set up. A third helper would've been nice, but my wife and I got the job done. Overall, we couldn't be more pleased with the product.

This is only a do it yourself project if you’re familiar with reading and understanding instructions. My husband and friend wanted to put it together. It took two weeks for them to do it. I would have had it installed but they said they could. Too many pieces and if you’re in your 70s definitely have it done.

I purchased this for our vacation lot in Wyoming, what I really liked is the craftsman ship of the material and they rate their gazebo to specification that exceed Wyoming winter weather. Instructions are easy to follow, written very well and the mobile app helps with any questions on on assembly by giving you a 3D visual.

We bought this to add another seating space to our back yard for our son's graduation. We received several compliments from our guests. The finished piece is beautiful, my only warning is to read each step of the directions to the end before beginning the assembly. Some of the directions are a little difficult to understand even after reading them several times. This is by far not our first large assembly which required following multiple pages of directions and we still had to redo a few things after we realized we did them wrong.

We finally finished up putting together our 12X14 Gazebo and we love it! My husband and I are in construction so we understand how things work. The instructions were really amazing, and we downloaded the 3-d instructions just to see if they were helpful. We followed every single step to a T and still ended up with one little confusing part when it came to the roof rafter. Somehow, following the instructions, we missed something because the nut locks didn't line up, so we drilled our own holes and made it work. Also somehow we were short one H06, so we used the H08 (support board) and cut it to fit. Otherwise, just the 2 of us did almost all of it. We recruited 2 neighbors when it came time to lift the roof panels up. It is beautiful and we are so glad we did it!

helped a buddy of mine build this over the weekend. it looks fantastic but the instructions and expectations of the build process are written by a mad man. multiple points just kinda imply that there is no ground and the tolerances are all over the place. definitely build on a level surface. place bolts really loose until you are certain nothing else attaches to it. check things are squared constantly. it suggests I think 2 people but use 4. get a right angle drill adapter lotta weird positions you have to be in for the roof.

This gazebo is beautiful and works well in our space. Delivery was great, it came about a week earlier than originally anticipated, so about a week after we ordered. We have experience with DIY, so we opted to assemble ourselves. Myself, my husband, and 2 other men worked on this and it was NOT easy. There were several holes that didn't line up, even after triple checking everything was square. We made it work and drilled our own holes in some places. This took much longer than anticipated and in hindsight, we should have splurged to pay for the assembly. If we ever purchase something like this in the future we will pay for assembly and recommend others do as well. Overall, we are happy with the purchase.

Looks nice but I'm concerned of the quality and durability. The ridge beam and side boards aren't very sturdy. The instructions need to be more descriptive and detailed. Some metal roofing sections were scratched and a board was mislabeled. I'm hoping the wind and snow capabilities claimed are accurate. Time will tell.

Do no order on line horrible shipping company very disappointed of Sam's club I have been waiting for this item to be delivered almost a month