My girlfriend got me this as a birthday present we got it all set up and I got to grill on it. It’s seasoned perfectly when applying all the avocado oil and then when cooking the potatoes, the steaks and the asparagus on it it cooked too perfection. 100% worth it and in my opinion looks way better than a Blackstone

[This review was collected as part of a promotion.] very versatile. easy to assemble. took me a few hours. manual was a few pictures. all materials provided except propane tank and a screwdriver. easy to store comes with the cover up. cleaning does seem a lil difficult but not impossible. it's pretty big. i can place all sorts of different foods on there. is pretty heavy. had fun installing it.

We just put our griddle together and it looks awesome other than there were two missing brackets that hold the shelves on. Hopefully customer service will remedy the missing parts quickly. Other than that we are excited to try it out. It seems like a very nice griddle!

First time griddle owner. On the research that was done, it appears that I've made a great choice. Looks beautiful and is very user friendly. Definitely satisfying!

Went together fairly easy. Did not have to tweek a thing it all fell into position easily. During seasoning it heated awesome!. Better than my black stone

Perfect griddle grill and easy to put together. Burners light easily and heats quickly. Will take a little time to season but overall working as advertised.

Difficulty reaching the company support team for replacement of the grease shoot. It came broken, cheap wielding. I’ll have to DIY with gorilla tape, have not used the grill yet. Took me about 4-5 hours to assemble. Sam’s Club delivery was decent, be prepared to have another person help you. The driver was a female that opened the rear doors for me to get access.

Putting the lid handle together the screw kept falling into the gap in the lid and it was difficult to get the screw out each time. Either design longer screws, or make it to where it won't fall inside the lid. There's a silver aluminum sheet of metal with a gap between it and the metal lid. Only issue with the build.

Box was neatly packed, everything that was supposed to be in there was. Instructions were easy to understand and follow. Installation was a breeze. Took off the final star due to the grill handle on one side the hole is stripped out and will not hold the screw tight.

Something isn't right about the finish. large portion of the griddle looks unfinished. I sent pictures to customer service, they said that this is completely normal. they told me to season it and it will be fine. I had it mostly together when my wife said that the surface shouldn't look like that. I'm worried that even if it looks fine after seasoning that the performance will be affected. Not too happy with customer service.