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Customer reviews for Nexgrill Daytona Pro 5-Burner NitroGuard Propane Gas Griddle w/ Cover for
Nexgrill Daytona Pro 5-Burner NitroGuard Propane Gas Griddle w/ Cover

Most helpful positive review

4 out of 5 stars
4 out of 5 stars review
Verified Purchase

Nexgrill Griddle

It is a very good griddle. The quality is great. It comes with a cover which was a plus for me. The side shelves can be placed up or down which is very useful for storing. The only issue I had was the instructions for assembling it are a little hard to understand in some spots but with a little thought you can figure it out.
Gary
HappyGrilling
Gary, thank you for such a thoughtful and detailed review! We are really glad the quality, the cover, and the flexible side ...
Versus

Most helpful negative review

4 customers found this helpful
2 out of 5 stars
2 out of 5 stars review

Damaged finish on griddle

Something isn't right about the finish. large portion of the griddle looks unfinished. I sent pictures to customer service, they said that this is completely normal. they told me to season it and it will be fine. I had it mostly together when my wife said that the surface shouldn't look like that. I'm worried that even if it looks fine after seasoning that the performance will be affected. Not too happy with customer service.
Roger
HappyGrilling
Roger, we are sorry for the concern this has caused you and we completely understand why the finish raised a red flag. You d...
175 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    8/23/2026

    Nexgrill Griddle

    It is a very good griddle. The quality is great. It comes with a cover which was a plus for me. The side shelves can be placed up or down which is very useful for storing. The only issue I had was the instructions for assembling it are a little hard to understand in some spots but with a little thought you can figure it out.
    Gary
    HappyGrilling
    Gary, thank you for such a thoughtful and detailed review! We are really glad the quality, the cover, and the flexible side ...
  • 2 out of 5 stars
    2 out of 5 stars review
    5/13/2026

    Damaged finish on griddle

    Something isn't right about the finish. large portion of the griddle looks unfinished. I sent pictures to customer service, they said that this is completely normal. they told me to season it and it will be fine. I had it mostly together when my wife said that the surface shouldn't look like that. I'm worried that even if it looks fine after seasoning that the performance will be affected. Not too happy with customer service.
    Roger
    HappyGrilling
    Roger, we are sorry for the concern this has caused you and we completely understand why the finish raised a red flag. You d...
  • 5 out of 5 stars
    5 out of 5 stars review
    3/15/2026

    Amazing!!!!

    My girlfriend got me this as a birthday present we got it all set up and I got to grill on it. It’s seasoned perfectly when applying all the avocado oil and then when cooking the potatoes, the steaks and the asparagus on it it cooked too perfection. 100% worth it and in my opinion looks way better than a Blackstone
    Aj
    HappyGrilling
    Thank you for the great review, Aj! We’re thrilled to hear the griddle made for such a great birthday gift and that your fir...
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/16/2026

    Great product

    Was a little difficult to put together, but it is a flat top griddle.. it’s kind of up there with Blackstone but a cheaper price.
    Tkhalley
    HappyGrilling
    Tkhalley, thank you so much for this! We are really glad the griddle has been delivering for you, and we love hearing that i...
  • 2 out of 5 stars
    2 out of 5 stars review
    9/7/2026

    Everything sticks

    Intended to replace a Blackstone with this. The cooking surface is so rough that everything sticks to it. We have had 3 previous Blackstones and they are fairly smooth and non stick if seasoned properly. The Nexgrill is so rough there is no way to make in none stick. We also have a non stick Magma griddle that is like dream, nothing sticks and you can clean it up with a paper towel.
    anonymous
    HappyGrilling
    We are sorry to hear the cooking surface has been such a challenge. A rough surface that resists seasoning is a genuinely fr...
  • 4 out of 5 stars
    4 out of 5 stars review
    5/23/2026

    Grill grease shoot flaw

    Difficulty reaching the company support team for replacement of the grease shoot. It came broken, cheap wielding. I’ll have to DIY with gorilla tape, have not used the grill yet. Took me about 4-5 hours to assemble. Sam’s Club delivery was decent, be prepared to have another person help you. The driver was a female that opened the rear doors for me to get access.
    anonymous
    HappyGrilling
    We are sorry about the broken grease chute and the difficulty reaching us. Four to five hours of assembly and then hitting a...
  • 3 out of 5 stars
    3 out of 5 stars review
    8/31/2026

    Loved everything about it until the lid broke off

    Loved everything about this until the lid broke off. We owned it about 4 months, the lid would at first sit slightly back when opened, then as time went on it would lean farther and farther. It got to the point I couldn't reach it, would have to go on the side of the grill to be able to grab it (I am 5'4"). Then one day I slowly lowered it back from the side and it was so bent back it ripped right off from the screw. Then a week later the other side ripped off. Took it back to Sams with no problems but now its unavailable and now we had to buy an actual Blackstone from Lowes as the only griddles left on Sams are one that is coated in toxic non-stick coating, and one that basically is known for peeling paint/coating. So disappointed this wor...
    ALLISON
    HappyGrilling
    Allison, we are truly sorry to hear about this. Watching the lid gradually lean further and further until it finally tore of...
  • 1 out of 5 stars
    1 out of 5 stars review
    9/8/2026

    Four Months, 30 Contacts, Still No Resolution

    I purchased a Nexgrill Daytona Pro griddle from Sam’s Club that was delivered defective on May 1, 2026. It has now been more than four months, and I am still trying to get this resolved. Between Sam’s Club and Nexgrill, I have made more than 30 calls and exchanged messages. The most frustrating part is that Sam’s Club still cannot arrange for a carrier to pick up the defective griddle. Three different carrier companies have been involved, and it is still sitting here. I understand that products can arrive with defects. What I cannot accept is having to spend months chasing a retailer to handle the return. Finding a carrier capable of collecting an item Sam’s Club sold and delivered should not become the customer’s ongoing problem. Both t...
    anonymous
  • 1 out of 5 stars
    1 out of 5 stars review
    8/2/2026
    This grill is very cheaply made. The caster mounts broke off while assembling the grill. I called Nexgrill, and all parts are 5 to 6 weeks out. I've seen that this has happened to other people who bought this grill. I do not recommend this grill to anyone. I have purchased Member's Mark grills in the past, but they didn't hold up very well.
    BARBARA
    HappyGrilling
    BARBARA, we are truly sorry. Caster mounts breaking off during assembly is a structural failure that should never happen, an...
  • 1 out of 5 stars
    1 out of 5 stars review
    8/2/2026

    disappointment

    May change rating later but out of box assembly instructions manual is missing. You may guess it is on their website but not, only operational manual is there. This huge pile of parts will seat here till next weekend as their support does not work now and I will not have time during week. For now total disappointment
    KZ
    HappyGrilling
    KZ, we are truly sorry. A huge pile of parts with no assembly instructions in the box, and support unavailable when you need...
  • 4 out of 5 stars
    4 out of 5 stars review
    8/29/2026

    Some minor defects on the frame

    Overall, a solid griddle, but one of the legs had a screw that was stuck. It had some sticky liquid and it was very difficult to take out. Also one of the panels was slightly bent
    Jessica B
    Originally posted on
    Nexgrill
  • 5 out of 5 stars
    5 out of 5 stars review
    8/17/2026

    Awesome griddle

    I love this griddle. Ample cooking room. Larger than most even the higher priced griddles. Awesome price too. Way better than expected. Would recommend to anyone wanting a great cooking experience and budget friendly.
    James B
    Originally posted on
    Nexgrill
  • 5 out of 5 stars
    5 out of 5 stars review
    7/2/2026

    Daytona pro grill

    The grill was fairly easy to assemble. I went with this grill bc it’s for all seasons as our grill will be outside for all them. No rust warranty. As our blackstone that we had for 8 years started to look pretty bad. So far we love it. It cooks for all seven of us. And it claimed it only needed to be seasoned once.
    Jennifer C
    Originally posted on
    Nexgrill
  • 5 out of 5 stars
    5 out of 5 stars review
    6/19/2026

    Nexgrill for the win!

    I bought the very first model that Nexgrill ever came out with and used it for four years or so, and have been nothing but happy! Upgraded and am super excited. Installation was easy and looks to be built very well! Can’t wait to see how it lasts over the years.
    Gabriel J
    Originally posted on
    Nexgrill
  • 5 out of 5 stars
    5 out of 5 stars review
    5/25/2026

    Efficient

    [This review was collected as part of a promotion.] very versatile. easy to assemble. took me a few hours. manual was a few pictures. all materials provided except propane tank and a screwdriver. easy to store comes with the cover up. cleaning does seem a lil difficult but not impossible. it’s pretty big. i can place all sorts of different foods on there. is pretty heavy. had fun installing it.
    EstelaF
    Originally posted on
    Nexgrill
  • 1 out of 5 stars
    1 out of 5 stars review
    7/1/2026

    Cheap

    Approximately 5 mins after I finished building it, a plate (which is actually welded to the bottom of griddle) broke off with the wheel. A replacement part is being sent, but I will have to disassemble most of grill since the legs and wheels were applied early on in the assembly process (which took 4 hours). The griddle also has patchy areas on it. It appears as if the NitroGuard finish was not applied evenly. The grill was also missing part %2318.
    Nick
    HappyGrilling
    Nick-<br /><br />Copilot said:<br /><br />Thank you for sharing your experience, Nick. We&#39;re very sorry to hear about th...
  • 5 out of 5 stars
    5 out of 5 stars review
    8/1/2026

    Great grill

    Easy to put together even though it did take a long time to finish. I like that the sides are collapsing to allow for convenient storage. It also came with a cover with was awesome. Can’t wait to start using.
    Edward R
    Originally posted on
    Nexgrill
  • 4 out of 5 stars
    4 out of 5 stars review
    8/3/2026

    Haven’t cooked, but assembly was a breeze

    Will probably add another star after cooking. Butttt all the small touches made assembly a breeze by myself. In the dark with poor lighting it only took about 2 hours. The slot, slide, and tighten screw spots were awesome.
    Daniel C
    Originally posted on
    Nexgrill
  • 4 out of 5 stars
    4 out of 5 stars review
    8/2/2026

    Fairly easy assembly

    Bought grill and assembled myself. Took about 2 hours. Some parts need to be marked better but had no issue finding pieces based on pictures. Haven't used yet but so far very pleased with how it looks and the sturdiness of the grill.
    William J
    Originally posted on
    Nexgrill
  • 5 out of 5 stars
    5 out of 5 stars review
    8/1/2026

    Very good quality & very easy assembly

    The material is very sturdy metal and the instructions were easy to follow. Took roughly 2 1/2 hrs to assembly by myself. Great price for a high quality product!
    Carlos G
    Originally posted on
    Nexgrill