I didn't enjoy working with TurboTax this year and will likely not purchase it again next year. So many things that usually worked were no longer working this year. The software didn't explain certain things I need clarification on and I kept getting stuck on an error at the end.

The font of turbo tax is too small / light. Should be a bolded font and larger. instructions for reporting foreign tax paid, dividends, interest and foreign income is weak and non helpful. Suggest automatic handling of fidelity downloads for foreign income and taxes paid.

I calculated twice the Amended tax return, and TurboTax still did not show the Amended Return as it should be, just the regular return with the amount I owe, which I already paid when I submitted the original return. I submitted the amended return, which basically did not change the amount I owed and paid, and I still don't know whether the amended return showed this.

Turbo tax should prompt you if you select "refund by check" that the federal government no longer accepts refund by check unless special circumstances. From EO 14247 3/25/2025. My refund is delayed and I have to go to IRS.gov to enter my bank info. I been a customer of Turbo Tax since the days of 3 1/2 floppies or before and I am disappointed in your product. You have a bug on the driver license entry page. If you accidently select a date format under ISS instead of driver license you cannot deselect it or move on unless you enter a false date.

I HAVE USED TURBO TAX FOR AT LEAST 20 YEARS. I AM A RETIRED ACCOUNTANT. MY LONG TIME ISSUE IS Turbo Tax entry screens (especially for itemized deductions) continue to diverge from the sequence and definition of the actual IRS Tax forms and IRS instructions.

I'm disappointed that Turbo Tax didn't ask me to enter my Social Security income on the federal and state returns I just filed. I thought it because SSN wasn't taxed this year but upon putting away a printed copy noticed it is on the form. Turbo Tax missed this in the final review which said my form was OK to email to the IRS and state, despite my filing a Senior 1040 and being 77 years old. Now I need to submit Amendments.

I do not like this online download version. I have purchased a disk before and it easier to use. To do this year tax, I bought a laptop specifically to prepare our tax returns and could not use my desktop to do so. In addition, there are too many ads and especially having to fill in this survey before I can file. This requirement is too much. The software could be improved to get more friendly and helpful tips in doing the tax returns. I often get frustrated to have to download or update the software when turning the software ti view tax returns. How many times it need to be updated? If I haven't used Turbo Tax software for more than 30 years, I would search for alternative friendlier ad helpful software, Please cut down you ad to subscribe more of your services as I am not interested to purchase them. It is ridiculous to have us type our experiences while not providing auto corrections of spellings.

I finished my return and could not e-file because in the first section of the Federal Carryover Worksheet I could not enter the State/Local ID. No matter what I tried I kept getting the error message and the program would not allow me to enter the information. I am a long time Turbo Tax user and never had such a frustrating problem before. I also paid the fee to file my state return and I am unable to file. I tried your help chat but they wanted another $5 to fix the problem with your software.

The disastrous handling of my SSA1099 form caused a gross under reporting of my taxable social security benefits and total taxable income. Running the Turbo Tax error/accuracy check program is a worthless exercise! Intuit should reimburse me for my Turbo Tax Deluxe purchase! More so, Intuit should refund all the many users that experienced software screwup.

I use TurboTax and recommend it to my adult children because it's easier than other methods. I appreciate that you no longer try to upsell me so much as I use the software. However, your prices are right at my limit. If you up your prices any more, I may quit using and recommending TurboTax.