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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 841-850 of 9,805 reviews
Apr 15, 2026
TaxGirlFree
5 out of 5 stars review

TurboTax Leads the Way

TurboTax always guides me through the process and checks for mistakes during review. It facilitates a process that is complicated and burdensome at best. We shouldn't have such a convoluted system of taxation, but this is a handy tool for making it to the finish line with the least amount of stress.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 15, 2026
Furious User
2 out of 5 stars review

Expensive and no longer allows donation estimates

You charge too much money for your product. I have been a faithful TaurboTax user for the last 21 years. The removal of "It's Deductible" from your product has given me a strong desire to look elswhere. It was a terrible change of direction and whomever decided that should no longer be in charge of anything. You also charge for filing more than one state tax. When I buy your product for my household, ALL members of the household should be able to file for the original price of the product. Greedy management.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 13, 2026
swtlmb
4 out of 5 stars review

1st Class Phone Support

Experienced tax preparer. I did use TTax online help screens. I did require screen sharing help via phone assistance just to get TTax Individual Advantage software to download initially. That was frustrating. Phone assistance was 1st Class. I think it was easier in 2024 to import W2s or 1099s. Had to key data in this year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 8, 2026
Abednego64735
5 out of 5 stars review

Doing my own taxes

Well Turbo tax seems to be pretty good so far, I am use to using a program like this I have been working for a Tax company for 4 years and it i very similar . The only things that threw m here was you all required us to have our AGI from previous year to File. I think that is wrong my company I work for Don't Do That. I of course had to go on IRS.gov to get 2024 AGI.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 14, 2026
abcdefghhhhiii
5 out of 5 stars review

.

One big challenge is every time I open TurboTax, no matter what year it automatically goes to the TurboTax website for updates. Updates are not required every time I open the the software. I should have the option to access the software without getting updates every time.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 9, 2026
SteveVW21
4 out of 5 stars review

TurboTax worked well

Program worked well. The packaging did not indicate there is a $40 fee to get a refund electronically deposited. An error in a 1099-R form did not indicate what the problem was until the final review was done. It just hilited the box. My actual 099-R has a value in box 9a and box 2b is not checked (same as the 2024 tax form was) Turbotax 2025 would not except that. I don't think TurboTax had this problem in 2024. Other than that, things worked well.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

It’s great to hear you were happy with the service. We aim to keep our pricing fair for the level of tax expert guidance we provide, and we’ll certainly keep your comments in mind as we look for ways to add even more value.

Apr 16, 2026
JustJohnFromMA
3 out of 5 stars review

TurboTax has gone downhill

Used to be better. This year I had several issues: 1. I kept getting an error on final check, but it wouldn't take me to the form necessary to fix it, nor was the error helpful. 2. Tried to use the help to find out about my car excise tax, but the help didn't actually provide any useful information. 3. There was information on the federal form (re: donations of goods vs cash) that was not transferred to the state return.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 1, 2026
Anonymous
3 out of 5 stars review

Turbotax has become too conovoluted

Turbotax has added too many steps, especially in the section for entering investment income. You want to enter interest, then it goes to general stuff, asks about downloading, and you have to click through a thousand screens to just enter some interest. Needs to be streamlined.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 15, 2026
Anonymous
4 out of 5 stars review

Pretty good but could be improved.

I have been using TurboTax for about a dozen years or so, and I obviously think it's pretty good or I would have tried something else. But it's not perfect, so hopefully they don't take their foot off the gas. I do like the step-by-step approach. This year I had some difficulty entering the info for a home refinance --- I think they need to clean up that section to allow for ALL POSSIBLE SITUATIONS. It can get complicated, so that may be a challenge, I don't know.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 21, 2026
Thomas2223
1 out of 5 stars review

Tax free transfer from College Fund to Roth IRA

One year ago I spent hours on the phone with the TT representative trying to get a work around for a legally tax-free transfer from a college fund to a Roth IRA. Finally, no solution was presented and I had to delete the entry from my tax form to avoid an improper tax burden. One year later, a box has been added to your form, showing this transfer as an option, but the system still calculates an incorrect tax burden (when by law this transfer is tax free up to a given limit). This is completely unacceptable.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111