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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 821-830 of 9,805 reviews
Mar 19, 2026
gazeway
3 out of 5 stars review

Turbo tax works ok if you know how to do taxes

It is much harder to use than in the past. I use the forms mostly and fill them in myself, and there is no way to open an new blank copy of a form once one has been opened and filled out. I had to go to the easy method to be able to make a duplicate form. Also once a form is completed and reviewed it should be marked as checked instead of leaving it as update.review.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 22, 2026
John311CT
5 out of 5 stars review

TurboTax Review

Easy to use and great way to do your taxes. The screens were slightly different this year in some categories, but overall it worked well. I did have to upgrade my system software prior to installing, but that proved not to be an issue. I had some additional items this year and the program walked me through them even explaining items I wasn't familiar with ease.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 13, 2026
PLNM01
3 out of 5 stars review

TT 2025 User Interface worst than past 10 years

I spent several HOURS trying to delete a blank K-1 that appeared days ago, and it even kept coming back after deleting it including on the final screen to E-File. This is a common issue according to web reports. The Reviews topics don’t seem to workk properly!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
MC1122334455
1 out of 5 stars review

This product is greedy and unhelpful

This program is constantly trying to upsell me on products I do not need. Every year. I started filing online and went through the whole process and it wanted $200 to complete. I go an buy my own copy of the deluxe version for $60 and then go through the whole thing again, and it was all I needed. The entire time I'm using it, it's trying to upsell me to a more expensive version that I do not need. It also tries to get me to pay additional costs for a state return, I live in WA where this isn't required. I've already entered information showing I live in WA and it's not required, yet it prompts me for a state return upgrade ~3 times. It's an awful experience using this product every year, it's clear turbo tax has a main goa of price gouging the less informed user by allowing you to enter all your tax information and then stonewalling you with a $200 pay wall for features you don't need.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 28, 2026
SueK
1 out of 5 stars review

Moving to Tax Act!

I have purchased and used TurboTax for many years. I bought it this year and cannot use it because I do not have Windows 11 and cannot upgrade. I never thought to look at this since I have used this product for years. It will allow you to use the online version which only allows 1 federal and 1 state return so I would have to pay an additional $80 to do my son's return. So Turbo Tax has lost my business and, based on reviews on their page many other people's business this year. This product is not returnable so I am out $45, but lesson learned.

Helpful?6U9YIUBFU7XF18262723111
Apr 1, 2026
VaGuy57
3 out of 5 stars review

Disappointed

Disappointed in this year's edition. Could never get importation to work for Fidelity or Merrill Lynch. I'm using a Window 11 system. Also, when starting the software, several times I could not proceed without updating first, even though I had just updated several hours before. Then, when it did finally let me proceed (not sure why), the program just crashed without explanation. After several attempts, I had to restart my machine and it finally worked. Lastly, it's irritating the software is advertised as "including state return", yet there's a $25 fee to actually file. Misleading. I'll be shopping alternatives next year

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 29, 2026
XTeacher73
3 out of 5 stars review

Turbo Tax 2025 Not as Simple as Previous Versions

Turbo tax was much less intuitive than last year. It was difficult, for example, to correctly input our pensions as non taxable for the state. I did not even see that as an option. Finding help info for the software was not simple at all. this is a change from previous versions.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 20, 2026
Taxing DF
4 out of 5 stars review

Pretty Good. Couple of Hiccups

Good until pushing submit then TTax said had to look for updates...also sent me to a 1099-int looking for CUSIP number that was blank,,,This was after i did 3 different Fed Reviews that came back perfect and ready to file. Need to fix that in the flow.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 11, 2026
Frustrated burt
3 out of 5 stars review

Clarity is essentioal

it seemed less user Friendly than in the past. I had numerous occasions where I had to go back a page or two or more to redo an answer because I misunderstood or was confused by the wording of a question. Also, and maybe it is me, but didn't there used to be a prompt at the top of the page so one could go directly to the form and see what had or had not been entered.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 29, 2026
Viv2025
1 out of 5 stars review

Very disappointed

I was very disappointed with Turbo tax this year. I've been using TurboTax for more then 15 years and always had a good experience. This year I did my daughters taxes and E-filed both Federal and State when I went back on to see if they were accepted and THEY ARE NO WHERE TO BE FOUND on my computer. Also had so many glitches when I did my return that it was very frustrating BECAUSE THERE REALLY WASN'T ANY PROBLEM it said no errors but wouldn't let me go further. Not sure if the reason for so many problems is that it now has to be downloaded as opposed to putting a CD Rom in your computer. I'm not sure that I will again next year.....

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111