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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 811-820 of 9,805 reviews
Mar 23, 2026
MikeSLO1961
5 out of 5 stars review

Turbo Tax

If filing taxes could be pleasurable, then TurboTax makes it as close as possible... One thing though... I was confused in the beginning... I did NOT realize there are at least two ways to begin: apparently there is an On-Line Version... that was NOT what I intended doing... but a support person helped get me back to the version on MY computer... But all's well that ends well... Thanks, Mike

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
GHFlyer
1 out of 5 stars review

Turbo Tax is really going DOWNHILL

Double counted my interest income. Through the normal query process I had to enter 3 1099-INT forms manually because the financial institutions (USAA, Cit Bank, and SoFi Bank) were not supported by auto importing. After finishing my taxes and when doing the final check for errors, Turbo tax asked me to confirm Box 1 figures for each of those 1099-INT forms. I assumed this was because I had to manually enter them (No Auto Import). When I entered the box 1 figures Turbo Tax doubled the interest (once for the original entry and then again for this final check). Some disconnect occurred in the programing causing this error. After I ran the program through this portion not once, twice or three time but on the 4th time for whatever reason the program did NOT ask to reenter the box 1 figures and I was able to escape this frustrating loop.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 25, 2026
JLMurphy
4 out of 5 stars review

Issues and Suggestions for an improved TurboTax

I have used TurboTax for many years and I for the most part like it very much and will continue to use it. Additional comments: 1.) There are features I have asked for that remain unavailable. The Control-I feature available on many entries is very helpful. However, the information entered in the dialog box is not copied over to the next year. This results in having to open the previous year's file, finding the same entry, opening the dialog, and manually copying the text from one year to the next. Very tedious and as a software developer, does not seem like much effort to make this happen. Please consider it. 2.) In doing 2025 taxes, my initial efile was rejected because I had not entered in the 1095-A information. I agree I could have been more thorough, however, if baffles me that TurboTax error checking did not flag it as an error. Judging from the TurboTax Community this has hurt many users since 2019. Please consider a warning. 3.) For the 2025 Deluxe version, it seemed like the "Visit All" box did not actually Visit All. Perhaps that is why I missed the 1095-A form, not sure. But after my rejection notice, I went through every income and deduction again which I had to manually click on "Start" or "Update" on every item because "Visit All" seemed to look at only the first topic in a given section. 4.) When completing a section of entries, the program reverts to the top of the page for either income or deductions. It would be helpful as a user to revert back to the section I just finish instead of having to scroll down the whole list of sections I have already completed to get to the next section that I need to fill in. 5.) There are consistency difference in how categories are finished. Some have a choice similar to "None of these apply" while others just list questions with no required response. I vote a "None of these apply" response as a consistent expectation. Thanks for listening!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 4, 2026
Anonymous
1 out of 5 stars review

It's been a good 30 year run with Turbo Tax.

The really mucked TurboTax up for tax year 2025. I've been a TurboTax user since the late 1990's. I do my taxes, did my in-laws for years (both deceased now), do my mother's and my brother's and for close to 8 years now my 3 children's. This year the interview process seemed more unclear and cumbersome than ever. The review for errors was almost non-sensical. It had multiple issues with imported documents. I though I messed up so badly, I deleted my mother's and started fresh. It actually needed address and multiple changes for Edward Jones downloaded 1099-R. Next year I am going with H&R Block.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
Sally PA
4 out of 5 stars review

Satisfied with Turbo TAx year after year

Where to include my Qualified Charitable Donation of my 2025 RMD from a traditional IRA was difficult to find when filling out my 2025 Federal 1040 since it was not under Deductions and Credits in Turbo TAx (at least I didn't find it there). It would help seniors over 73if you include a notation in your Deductions Section which gives a link to where in the TurboTax software and the line on the IRS form where this tax exemption information should be entered. I didn't find anywhere to enter the identity and tax iID nformation for the non-profit that received my donation, so won't be surprised if the IRS requests this information.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 23, 2026
TurboTaxUIIsTerrible
2 out of 5 stars review

Lacks key capabilities for e-filing

Program says it can't file Form 7217. Why not? It should be supported and I feel ripped off because I have to mail in the form rather than efile. Oh, and the interface is really antiquated. This is what it feels like to never having to improve the UI because of lack of competition for tax software.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 4, 2026
Wosto
2 out of 5 stars review

More Annoying Bugs than the year before

I've used TurboTax for the last 10 or so years, the 2025 version is riddled with bugs that make an already confusing tax process even worse. The last straw was a message after I had already e-filed and ACH'ed my payment that - I had to print and mail additional paperwork. The paperwork? A payment voucher to pay my taxes, which I had already scheduled via ACH. The language was fearful "Don't skip this important step!", so now i have to wonder if my ACH will happen or not. The TT forum is full of people experiencing the same thing.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
KarenRB
4 out of 5 stars review

TurboTax is a good way to do taxes

I got a little box requesting the login keychain password and couldn't figure out what to do. I tried my Intuit passwords, reset it, tried accessing the Keychains but nothing worked so I was forced to use the Federal Tax Refund option. It wasn't clear what password was needed here. Other than that, all was fine.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 2, 2026
JAM2026
4 out of 5 stars review

Easy to use

The Turbo Tax program is easy to use, but my old computer crashed and I couldn't e-file because I couldn't get my AGI from last year's filing. I tried to get an account with ID.me, but it would not upload the pictures of my license. I am going to have to mail in my return. I have used Turbo Tax for over 12 years. I thought the program would pull my old information since I have used only Turbo Tax, but no.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
DRRJC
1 out of 5 stars review

Huge Problem

The disastrous handling of my SSA1099 form caused a gross under reporting of my taxable social security benefits and total taxable income. Running the Turbo Tax error/accuracy check program is a worthless exercise! Intuit should reimburse me for my Turbo Tax Deluxe purchase! More so, Intuit should refund all the many users that experienced software screwup.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111